Charing Surgery
1 Surgery Close, Charing, Ashford, Kent, TN27 0AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Experience dealing with general complaints
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Their business manager has failed to take onboard basic issues regarding the car park speed bumps that damage vehicles (which are in poor condition) and additionally they have been particularly difficult over prescriptions being electronically sent to other pharmacies but their own. Furthermore, we have had previous issues with e-consult like other commentators on this practice.
Visited April 2023
Charing Surgery has not yet replied.
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Review titled very efficient kind and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2023
very efficient kind and helpful and always have been in the many years l have been blessed enough to belong to this practise
Visited April 2023
Review titled Charing Surgery
Replied on 08 June 2023
Thank you so much for taking the time to leave your review. It is so nice to get positive feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Pam mayhew - Posted on 22 April 2023
The surgery has been. Great looking after my dad , making sure he is OK with all his medical needs , reception are very helpful, all the medical staff are really nice and helpful, such a wonderful experience visiting the surgery
Visited April 2023
Review titled Charing Surgery
Replied on 08 February 2024
Wonderful to read such lovely feedback. I apologise for the delayed response, but I wanted to respond nonetheless.
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Review titled EConsult only during hours?!
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2022
EConsult has changed to surgery opening times only which makes zero sense. It should be available at all times considering one can’t ever get an appointment anyway. I also received a text stating flu jabs available at pharmacy and to pop in so went same day of text and pharmacy had none and have no idea when they will be replenished. Pharmacy said it’s surgery’s fault. I don’t care who’s at fault. It’s disorganised and wasted my time. As a patient I feel I’m a hindrance when I should feel looked after and cared for.
Visited November 2022
Charing Surgery has not yet replied.
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Review titled Happy patient
Rated 3 stars out of 5
by Anonymous - Posted on 31 August 2022
I have received an excellent service from the nurses at this practice, the first nurse i visited in July went beyond my initial ailment and listened to another ailment i have and booked me in with another nurse within a couple of weeks, as a result this nurse was also diligent in her work and I am glad to say I am pain free, Thank you very much
Visited August 2022
Review titled Charing Surgery
Replied on 02 September 2022
Thank you for taking the time to leave this review. I have shared it with the nursing team who will be very pleased to hear they were able to help you. Thank you, Kay.