Charing Surgery
1 Surgery Close, Charing, Ashford, Kent, TN27 0AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Simon Burchett - Posted on 22 March 2024
I was clinically obese, combined with high blood pressure. But with the help of the surgery and their fantastic offer to be involved in a couch to 5k, my health has recovered drastically.
Visited January 2024
Review titled Charing Surgery
Replied on 25 March 2024
Good morning Mr Burchett Thank you so much for taking the time to review our services at Charing. I am absolutely delighted to read about your progress since joining the beginners to runner, this is what we had hoped for when we started the group. I am sure you will keep on running and continue to reap the rewards ! Thank you once again. Angela Black - Practice Manager.
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Review titled My word, this place is good.
Rated 5 stars out of 5
by Oliver Beames - Posted on 16 November 2023
Been a patient here for four months so far. This is an exceptional practice. Way beyond my expectations. Brilliantly run, lovely staff. It's like going back twenty years, in a good way. 10/10.
Visited November 2023
Review titled Charing Surgery
Replied on 17 November 2023
Thank you so much for your review of our Practice and staff. This has been shared with the team. It is always nice to receive such positive feedback, it is a real moral boost for us all.
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Review titled Light hearted pain relief!
Rated 4 stars out of 5
by Sheila Ledner - Posted on 13 September 2023
What could have been a stressful appointment was made easier and much more comfortable by Drs manner and attitude. He was open and honest about treatment recommendations. He listened well to my concerns and set out a clear plan for me. Using humour always helps me, and he picked up on this and used it appropriately.
Visited September 2023
Review titled Charing Surgery
Replied on 14 September 2023
Many thanks for your review, it is always nice to have such positive feedback but most importantly to know you felt listened and your concerns were answered. This will be passed on to the GP concerned and to the wider team.
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Review titled Well organised, smoothe experience.
Rated 5 stars out of 5
by robin gough - Posted on 22 April 2023
It was well organised, efficiently marshalled car parking. Staff in surgery were pleasant. You really couldn't go wrong. Really good experience overall.
Visited April 2023
Review titled Charing Surgery
Replied on 08 February 2024
What lovely feedback, thank you. Sorry for the delay in the reply but I felt it worthy of a reply even if a rather delayed one !
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Review titled Over 75 COVID Booster
Rated 5 stars out of 5
by REV W D MACDOUGALL - Posted on 22 April 2023
Very efficiently organised and friendly staff. Clear explanations and effective delivery. Impressive throughput of over 75s coming for their booster injection.
Visited April 2023
Review titled Charing Surgery
Replied on 17 November 2023
Thank you so much for leaving such a lovely review. I apologise it has taken some time to respond to your review but i felt it was important to let you know we appreciate you taking the time to review.
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Review titled Poor Experience dealing with general complaints
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Their business manager has failed to take onboard basic issues regarding the car park speed bumps that damage vehicles (which are in poor condition) and additionally they have been particularly difficult over prescriptions being electronically sent to other pharmacies but their own. Furthermore, we have had previous issues with e-consult like other commentators on this practice.
Visited April 2023
Charing Surgery has not yet replied.
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Review titled very efficient kind and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2023
very efficient kind and helpful and always have been in the many years l have been blessed enough to belong to this practise
Visited April 2023
Review titled Charing Surgery
Replied on 08 June 2023
Thank you so much for taking the time to leave your review. It is so nice to get positive feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Pam mayhew - Posted on 22 April 2023
The surgery has been. Great looking after my dad , making sure he is OK with all his medical needs , reception are very helpful, all the medical staff are really nice and helpful, such a wonderful experience visiting the surgery
Visited April 2023
Review titled Charing Surgery
Replied on 08 February 2024
Wonderful to read such lovely feedback. I apologise for the delayed response, but I wanted to respond nonetheless.