Charing Surgery
1 Surgery Close, Charing, Ashford, Kent, TN27 0AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Beginners to Runners B2R club
Rated 5 stars out of 5
by David Huson - Posted on 12 December 2024
This service is and excellent example of how Charing practice thinks about patients. A free 10 week course that takes you from little exercise to being able to run (or walk) 5k! You get to meet a lot of other people who also think the challenge is impossible and together find a way to meet the 5k goal. Have made some great friends and we intend to keep running together even after the course is over. Thank you so much for offering this brilliant social way of exercising.
Visited December 2024
Review titled Charing Surgery
Replied on 12 December 2024
Good morning Mr Huson Thank you so much for taking the time to leave us a review, and what a wonderful review it is! We are delighted the programme has been so successful for you. It is lovely that you have made friends in the group and that you will continue after 'graduating' I am sure you will all continue to encourage each other and keep running/walking. Your feedback will be shared with the GP Partners and the wider team and of course the health coach. Angela Black - Practice Manager.
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Review titled Beginners 2 Runners Health Coaching
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2024
Recently completed the Beginners2Runners health coaching with Charing Surgery and was so grateful that they give their patients access to such amazing schemes. The head coach was so encouraging and positive and as well as improving physical health throught weekly running sessions, he also gave powerful talks each week which really made you evaluate yourself hard but with lots of support and positivity. These talks had such an impact and really helped me strive to turn around improve any low self esteem and my overall mental health, not to mention the running hugely improving my physical fitness. If all surgeries offered such great courses it could help so many people struggling with anxiety, depression or social disorders. I couldn't recommend the head health coach more, or the experience he offers through his programme. Thankyou Charing surgery for giving your patients this opportunity and investing in Beginners2Runners Health Coaching. It will have a long lasting impact on all participants who see it to the end, and for some may be a life changing 10 weeks.
Visited September 2024
Review titled Charing Surgery
Replied on 07 October 2024
Good afternoon, thank you so much for taking the time to leave feedback on the B2R health coaching programme. It is wonderful to read the impact this has had for you, both physically and mentally. This is what we had hoped for when the health coaching started and has been fabulous to see how this has benefited our patients, but to get an individual review means so much to the coach and all the staff at Charing, so thank you. Angela Black, Practice Manager.
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Review titled Investors in health coaching programs
Rated 5 stars out of 5
by Carole - Posted on 10 September 2024
Charing Surgery funded a place on a 10 week course run by Beginners to Runner health coaching. I joined the course as I wanted to deal with my weight issue. The group was very friendly and inclusive with people of all sorts of sizes and ages and different abilities. Our course leader was very inspirational and motivating and helped to challenges our mindsets to support looking after your health, improving your fitness and having a great time at the same time with like minded people in the group. I’ve just finished the 5K course and have lost 8lbs in 8 weeks, gone from not being able to run any distance really, to now comfortably running a 5k, and made some new friends too. I strongly recommend to try the 5k course. This was possible because Charing Practice invested in supporting Beginners to Runners to provide additional support to patients. It really works.
Visited September 2024
Review titled Charing Surgery
Replied on 11 September 2024
Thank you so much for taking the time to write a review of our services. We are delighted to hear that the B2R has made such a positive impact on your wellbeing, enabled you to run 5K, lose weight in the process and make friends with like minded people, an excellent achievement indeed. All feedback is shared with the team and the health coach. It is encouraging for the staff to read such wonderful reviews but you should also be congratulated in your achievement and dedication to complete the course. Angela Black - Practice Manager.
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Review titled Great consultation
Rated 5 stars out of 5
by Simon Lake - Posted on 04 October 2024
Had a call with the doctor this morning. Brilliant consultation in which he listened to my symptoms and provided me with a straight forward course of action. Clear and articulate. Great service as always. Phoned promptly at 8.00AM and the call was taken promptly after 2 rings. Extremely professional receptionist on top of her game. Sincere thanks.
Visited September 2024
Review titled Charing Surgery
Replied on 07 October 2024
Good afternoon Mr. Lake. Thank you so much for taking the time to leave a review of our services. I am so pleased to hear of your positive experience from the first contact on the phone to that of your consultation. I shall share this feedback with the team, it always give us a boost to have such lovely feedback from our patients. Thank you again. Angela Black - Practice Manager.
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Review titled Above and beyond
Rated 5 stars out of 5
by John - Posted on 16 October 2024
I want to praise the nurse who took the initiative and carried out a PSA blood test on the few symptoms I had. The results I received after other tests showed that I had prostate cancer. This would have gone unnoticed by myself. It’s been caught in a very early stage and can be treated.
Visited September 2024
Review titled Charing Surgery
Replied on 12 December 2024
Good morning. Thank you so much for taking the time to leave a review for us, especially at such a difficult time. I was sure I had replied to your review so please accept my apologies for not doing so. It is always nice for the staff to read such reviews and this will be passed on to the team. Angela Black - Practice Manager
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Review titled Great teamwork
Rated 5 stars out of 5
by Angela - Posted on 04 April 2024
The receptionist a female at 11am this morning 04/04/24. Listened to my concerns, went to the nurse H, discussed and with great teamwork together dealt with, and very professionally, made for the individual, a very successful surgery appointment visit. Thank you so much both of you.
Visited April 2024
Review titled Charing Surgery
Replied on 04 April 2024
Dear Angela. Thank you so much for your feedback. It is always nice to receive positive feedback from our patients. I have shared this with my reception team and the GP Partners. Patient feedback is so important as an encouragement to the team. Thank you once again for taking the time and trouble to post this review. Angela Black - Practice Manager.
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Review titled Beginners to runners
Rated 5 stars out of 5
by Gaynor Davey - Posted on 06 June 2024
I am very happy to still be running with some of the team after we achieved our 10 week goal back in March. Having never been a runner, I now regularly run 5k three times a week. This is thanks to our great health coach and Charing surgery for running the b2r programme. Great results and very rewarding, I definitely recommend to anyone who gets the opportunity.
Visited March 2024
Review titled Charing Surgery
Replied on 07 June 2024
Good morning Ms Davey... thank you so much for taking the time to post your review. I shall pass on your feedback to the whole team. It always lifts the teams spirits to read such lovely feedback. I agree the b2r has been a huge success and we are delighted with the results. Well done you for continuing to run! Angela Black - Practice Manager
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Review titled Beginners 2 Runners
Rated 5 stars out of 5
by Sue Butcher - Posted on 22 March 2024
I was asked if I was interested in joining a beginners to runners group over 10 weeks. I took up the challenge and the 10 weeks was up last Thursday and I ran 5K without stopping. This was an amazing journey with a brilliant coach. I met an awesome group of people and we will be continuing to run together twice a week. I would never have been able to do this without the encouragement of the coach and the other members of this group.
Visited March 2024
Review titled Charing Surgery
Replied on 25 March 2024
Dear Sue, thank you so much for your wonderful review and telling us of your achievement. Reviews such as these are such encouragement to the staff and reflect the hard work of the entire team. But you have done the hard work in achieving a non-stop 5K, well done. Your review will be shared with the wider team. Thank you once again Angela Black - Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Debbie R - Posted on 22 March 2024
Efficient and friendly Surgery and I’ve recently completed a Couch to 5k organised by them - what a great idea and it has made me feel so good physically and mentally. Thank you
Visited March 2024
Review titled Charing Surgery
Replied on 25 March 2024
Good morning Debbie Thank you so much for your review. Reviews such as these are such encouragement to the staff but also very helpful for other patients to read of what we are doing here at Charing. Well done on your achievement of running 5K.... keep it going ! thank you once again Angela Black - Practice Manager.
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Review titled Great practice and friendly staff
Rated 5 stars out of 5
by Aina - Posted on 05 February 2024
I had a lovely experience here, all the staff were really friendly and helpful. I was extremely impressed with how attentive all the staff were throughout my appointment
Visited January 2024
Review titled Charing Surgery
Replied on 08 February 2024
Good afternoon. Thank you so much for your feedback. It means an awful lot for the staff to receive positive feedback. We continue to strive to make our services the best they can possibly be for our community.