Charlton House
Rear High Street, Tow Law, Durham, County Durham, DL13 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super Service and support given by the practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2025
Absolutely brilliant support both medical and psychological given to my sick brother and my mother who he is staying with temporarily. The GP who I would like to name but cant was superb and the reception staff who urgently registered my brother were very speedy and efficient. We couldn't have asked for better care or service.
Visited January 2025
Charlton House has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
Receptionists are lovely. Have needed a few urgent appointments recently, explained problem to reception and appropriate appointments made for same day. GP’s have been lovely, one had checked with hospital what Antibiotic to prescribe prior to me walking in the door - based on information I’d given to reception. I am new to area and registered in Feb 24. Service received by all staff has been outstanding.
Visited October 2024
Charlton House has not yet replied.
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Review titled Awful receptionists, let's down the whole practice
Rated 1 star out of 5
by Tina - Posted on 22 August 2024
Receptionist was awful, zero people skills. Unpleasant to deal with and needs training. Trying to book an appointment is difficult enough but blunt snappy people answering the phone is unnecessary.
Visited August 2024
Charlton House has not yet replied.