Charlton Medical Practice
Charlton Medical Centre, Lion Street, Oakengates, Telford, Shropshire, TF2 6AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Flu jab
Rated 5 stars out of 5
by Grandma Sally - Posted on 07 October 2024
I was invited to attend the practice to receive my flu jab on 05/10/24. I received a text reminder. I arrived with my husband. We were greeted warmly, completed a slip with our details and joined a queue waiting for jab. Only waited a matter of minutes called into a examination room, jab done for nothing of us. Left within minutes of arriving. All staff were clear what we had to do, all welcoming and a very efficient service. Thank you
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu clinic and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
I do not use the doctors often but not had a bad experience on the occasion I have. They take exceptional care of my mother and I attended the weekend flu clinic this weekend and it was an amazingly well organised operation. Thank you to the staff and Doctors I appreciate your efforts to provide a top notch service in sometimes very difficult situations. I think those who criticise may need to take an inward look and remember this is a free service which I for one count myself very lucky to have access to.
Visited September 2024
Charlton Medical Practice has not yet replied.
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Review titled Thank you!
Rated 5 stars out of 5
by J. Smith - Posted on 23 September 2024
I just want to thank all the doctors, nurses and reception staff for the wonderful care that my elderly father has received. And very special thanks to the doctor who saw my Dad in February and suspected cancer and immediately started the process of sending him for tests. He even phoned us at home the next day to further explain things and reassure us. My Dad is now 7 weeks post surgery and doing really well. I believe that doctor's quick action, and not just writing may father off as an elderly man with stomach ache, has saved his life. I wish I was allowed to name the doctor here as he deserves our gratitude and praise. Our whole family attends Charlton and we receive excellent care and help every time we visit. Thank you all so much!
Visited September 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu Clinic
Rated 5 stars out of 5
by Ken Delve - Posted on 07 October 2024
Very impressed how organised and professional the Flu clinic was. All the staff were very courteous and helpful
Visited September 2024
Charlton Medical Practice has not yet replied.
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Review titled A Great GP service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
There flu vacation walk in service was flawless. It was very well planned and executed extremely efficiently.
Visited August 2024
Charlton Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
Went to the walk in flu vaccination in August which was executed brilliantly and extremely well organised. It was quick and efficient.
Visited August 2024
Charlton Medical Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 August 2024
Saw Dr o toilet he took his time was considerate and very patient thank you .I phoned and they phoned me back I got a appointment a hour later
Visited August 2024
Charlton Medical Practice has not yet replied.
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Review titled They don't answer the phone
by Anonymous - Posted on 07 June 2024
Tried to phone up to make a GP appointment to get a hearing assessment following the advice of an Occupational Health Assessment. I am in a call queue as I am writing this review. I have been listening to mind numbing music for 56 minutes now. Apparently you can wait all day and then be cut off at 6pm. How is anyone supposed to see their doctor by phoning up. It is just not working. The surgery is broken. They don't even tell you what number you are in the queue so they should sort that out first. I will need to go in person but I did that once and they said you need to phone to make an appointment.
Visited June 2024
Charlton Medical Practice has not yet replied.
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Review titled Really good practice
Rated 5 stars out of 5
by Edit Illyes - Posted on 07 October 2024
The flu clinic was really smooth and well organised. The staff was very friendly and helpful. Thank you for all the staff for a hard work for our community.
Visited May 2024
Charlton Medical Practice has not yet replied.
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Review titled unless
Rated 2 stars out of 5
by Anonymous - Posted on 29 April 2024
on friday 25th i rang the practice which i had to wait 47 minutes for someone to answer, and was told that a doctor will be ringing me back when there free will be in the next couple hours. no phone call back that day. so then on saturday i had to go to a&e and wait 7 hours to be seen. I tried ringing up on monday and i was told again after half an hour of waiting that someone will call me back when there next free, i said is this definite because someone said that to me on friday and i never did get a call back. but again never got a call back to speak to the doctor.
Visited April 2024
Charlton Medical Practice has not yet replied.