Chastleton Medical Group
Newton Drive, Durham, County Durham, DH1 5BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service
Rated 1 star out of 5
by John - Posted on 19 September 2024
I tried to arrange a doctors appointment today 19.09.24 I managed to get through before I arrived at work which is very rare. I was informed that I could see a nurse at 10:15 which was no good as I explained to the receptionist I was on my way to work. I was not given the option of a doctor or to submit images via a link which I am aware is an option. For people who work the service is poor if you are lucky enough to get through before you start work you normally find all appointments are gone and told to call back another day . I'm sorry but this is why peoples conditions are getting worse, because they cant see a doctor. Something needs to be put in place for the people who work.
Visited September 2024
Chastleton Medical Group has not yet replied.
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Review titled Getting an appointment is like winning the lottery!
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
I phoned at 8:33 & was informed I was number 41 in the list! 2 hours later I hung up!! I couldn't wait any longer. I think I became anxious!
Visited November 2023
Chastleton Medical Group has not yet replied.
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Review titled superb and quick diagnosis
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
From arriving being short of breath to cancer surgery took only 7 weeks. Chastelton staff were all excellent, keeping me well informed and following up.
Visited December 2022
Chastleton Medical Group has not yet replied.