Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Thorough, caring and efficient care with excellent follow up too. My GP listened carefully to our case and provided an excellent thorough examination accordingly
Visited November 2024
Chatfield Health Care has not yet replied.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
My appointment was for a blood test and I was seen promptly by a kind and professional member of staff
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2024
I always rave about this surgery as it’s better than any I’ve ever had. They offer many other services making it a one-stop shop ie Physio, Women’s Health specialist and it’s not difficult to get an appointment. I appreciate the ‘triage’ type system when requesting an appt. However, on my most recent visit I was checked by an associate physician who was very thorough in her checks. Despite these she sent me home with advice to come back in a fortnight if symptoms of six weeks already hadn’t improved as coughs were taking longer to clear up for some. This was with no medication. I then received a call advising to have a chest X-ray which for me contradicts the earlier ‘this is normal’ advice.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I will share your comments with the clinical team. We will also discuss the issue that you raised at our weekly clinical meeting. Renata Johnstone Practice Manager.
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Review titled Very helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
Once booked appointment was good, and I had the help with my condition I needed. Plus overall health check. Although I did not see a Dr.
Visited November 2024
Chatfield Health Care has not yet replied.
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Review titled Awful and useless experience
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
The worst doctor I have ever encountered and helped with nothing. Wouldn’t even give me a blood test because I have no “red flags”… so now I am having to go private with bupa to actually get professional help that I deserve.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I am sorry that you did not have a good experience when seeing the doctor. Please feel free to contact me to identify who you saw so that we can try and understand the clinical reason for not arranging blood tests. Renata Johnstone Practice Manager.
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Review titled Efficient practice.
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
The doctor was very pleasant and interested in my issues. I had not been seen by him before, but he was very patient about learning about my medical history. I felt no pressure to rush through my issues.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent
Rated 4 stars out of 5
by Gunilla - Posted on 12 November 2024
I needed an urgent appointment as feeling very unwell - got one that afternoon, prescription filled within the hour, already feeling better.
Visited November 2024
Chatfield Health Care has not yet replied.
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Review titled Great consultation
Rated 5 stars out of 5
by Liz Carboni - Posted on 18 October 2024
Recent appointment after some tests and ongoing treatment - explored all current health issues fully and felt reassured. Excellent communication skills and empathy shown
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Liz thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Stéphanie Hutchinson - Posted on 20 October 2024
Had a truly wonderful experience with a doctor who listened and provided excellent care, advice and made me feel very supported.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Stephanie thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Adela Foubister - Posted on 27 October 2024
Impressively dealt with for my veins problems- was referred promptly and now wait to visit to vascular hospital clinic.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Adela thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.