Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled GP Practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2023
Once you get an appointment it’s ok but it can take 4 weeks to get one. It’s frustrating because the doctor only reviews your notes when you have tne appointment
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. If you wish to discuss your frustration with regards getting an appointment please do contact me. Renata Johnstone Practice Manager
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
Received.telephone call from GP to inform and explain the results of routine blood tests. The GP call at the time expected and I was thoroughly informed of the results with simple explanations and advise given accordingly I was offered to raise any other query or seek any other advise The caller was very polite, professional and helpful
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we rely on them to help improve patient care and services. Patient care is very important to all of us working at the practice. Renata Johnstone Practice Manager
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Review titled Great practice and Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2023
Great professional advice. Very empathic listening by the doctor. The practice has always appeared to be well organised. I am kept up to date with all vaccines, appointments and Bank Holiday arrangements.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Patient care is very important to us. Renata Johnstone Practice Manager
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Review titled Resolved everything on 1st visit
Rated 4 stars out of 5
by Crickmore - Posted on 11 July 2023
Went with back ale dockter took time to go threw everything and meds. Ordered medecatuon straight to pharmacy. And made me make a follow up appointment in 6 weeks
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Patient care is important to all of us who work in the practice. Renata Johnstone Practice Manager
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 04 July 2023
After waiting about 20 minutes I got through to appointments at 8.30 and was given an appointment for 10am due to the nature of my condition.
Visited July 2023
Review titled Chatfield Health Care
Replied on 06 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving our patient care and services. The practice is a member of the Wandsworth Primary Care Network and we are looking a developing services for our local population. Renata Johnstone Practice Manager
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Review titled Empathetic and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2023
Although at the time I could not cope with staying as I was so distressed and depressed the doctor came after and phoned me later showing he cared and just that helped. Also the practice manager met with me recently re some concerns I had from the past and took time to listen and apologized and was going to address them. She was lovely. Recently I also had thorough physical check up.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments . We value feedback from our patients as this helps us look at ways of improving patient care and services. We appreciate that things do not always go as we would have liked. We look at the issues that have been raised and look at ways of improving so these situations do not happen again. Patient care is very important to us. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
Prompt, polite, professional. In short an excellent practice. Highly recommend and may it long continue. Sincerely..
Visited July 2023
Review titled Chatfield Health Care
Replied on 25 July 2023
Dear Patient thank you for comments. We valued feedback from our patients as this helps us with improving patient care and services. Patient care is very important to all of us that work at the practice. Renata Johnstone Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 July 2023
Very annoying to wait on the phone for even an hours, to comunicación, by the time it’s eventually “answered “, the communication just cut-off After that odisea - if you lucky to talk to a human, there it’s not appointments available.., frustrating…! !
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient Thank you for your comments. We always value feedback from our patients as we use them to help improve patient care and services. I am sorry to hear about your recent experience with our telephone system. Please do contact me if you wish to discuss this further so I can investigate what happened on the day you called. Renata Johnstone Practice Manager
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Review titled Very profesional & respectful.
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2023
I’m happy to be part of the Clinic, for many years.!! The service I’d received it’s been according to my needs…, even when it’s not urgent.!! Staff profesional and caring.!!
Visited July 2023
Review titled Chatfield Health Care
Replied on 28 July 2023
Dear Patient Thank you for your review. We value feedback from our patients as this helps us look at ways of improving patient care (which is very important to all of us who work ate the practice) as well as improving the services we offer. Renata Johnstone Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2023
We had a great experience with this Chatfield practice from 2006. Excellent customer service and all doctors treated us with respect and compassion.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care, staff training and services for our our local population. Renata Johnstone Practice Manager.