Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 3 stars out of 5
by Anonymous - Posted on 22 July 2023
GP fantastically supportive when I went to discuss my recent cancer diagnosis with here. Explained details of hospital report and suggested local support organisations.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Renata Johnstone Practice Manager
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Review titled It's better than most other practices.
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2023
I have had a few appointments this past 12 months and I'm glad to say the referrals are done speedily and efficiently. Prescriptions are done quickly, and iv never hd a problem. There is a long wait to be answered when ringing the surgery, and there is a long wait to see the doctor of your choice. Other than those moans, it's a good practise.
Visited July 2023
Review titled Chatfield Health Care
Replied on 04 August 2023
Dear Patient thank you for your review. We value feedback from our patients as we use this to help improve patient care and services which are important to all of us that work at the practice. We have been looking at our telephone system as well as employing additional members of staff who are due to start later this month. Renata Johnstone Practice Manager.
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Review titled Reactive
Rated 4 stars out of 5
by Anonymous - Posted on 02 August 2023
It was easy to book an appointment and the next one for the blood test was almost immediate. Nothing wrong to report.
Visited July 2023
Review titled Chatfield Health Care
Replied on 04 August 2023
Dear Patient Thank you for your review. We welcome feedback from our patients as this help us improve patient care and services both of which are important to all of us working at the practice. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
I'm grateful for finding this practice. Whenever I have concerns about my little one's health, I get either an appointment or telephone call from one of the GPs on the day.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care - which is very important to all of us working at the practice. We also use this to improve and develop services. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by DAL - Posted on 16 July 2023
I find the staff and the doctors helpful, caring and friendly whenever I use them. An appointment can usually be made quite quickly.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear DAL thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to us. Renata Johnstone Practice Manager
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Review titled Telephone consultation
Rated 4 stars out of 5
by Anonymous - Posted on 16 July 2023
After I explained that the call was in response to test results from a month ago (first appointment I could get 4 weeks after I was asked to discuss the results) the doctor finally read all my test results & was quite helpful. It’s a pity that I had to wait 4 weeks to discuss these.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient Thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. If you wish to discuss the issues you have raised please do contact me. Renata Johnstone Practice Manager
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Review titled GP Practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2023
Once you get an appointment it’s ok but it can take 4 weeks to get one. It’s frustrating because the doctor only reviews your notes when you have tne appointment
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. If you wish to discuss your frustration with regards getting an appointment please do contact me. Renata Johnstone Practice Manager
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
Received.telephone call from GP to inform and explain the results of routine blood tests. The GP call at the time expected and I was thoroughly informed of the results with simple explanations and advise given accordingly I was offered to raise any other query or seek any other advise The caller was very polite, professional and helpful
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we rely on them to help improve patient care and services. Patient care is very important to all of us working at the practice. Renata Johnstone Practice Manager
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Review titled Great practice and Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2023
Great professional advice. Very empathic listening by the doctor. The practice has always appeared to be well organised. I am kept up to date with all vaccines, appointments and Bank Holiday arrangements.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Patient care is very important to us. Renata Johnstone Practice Manager
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Review titled Resolved everything on 1st visit
Rated 4 stars out of 5
by Crickmore - Posted on 11 July 2023
Went with back ale dockter took time to go threw everything and meds. Ordered medecatuon straight to pharmacy. And made me make a follow up appointment in 6 weeks
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Patient care is important to all of us who work in the practice. Renata Johnstone Practice Manager