Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Delighted with my care today.
Rated 4 stars out of 5
by Anonymous - Posted on 16 June 2023
I rang at 8 am and asked for an appointment for today. After giving brief details of my condition the receptionist offered me an appointment for 8:30. It was a bit of a rush but as I live close to surgery I was happy to accept it. The Gp was both receptive and empathetic and I left feeling I had received professional kind help.
Visited June 2023
Review titled Cheadle Medical Practice
Replied on 04 August 2023
Thank you for taking the time to provide your feedback following your experiences at the practice. We are really pleased to hear that your encounter with our team has been positive. We always endeavour to treat all patients as individuals, providing empathy and understanding, we are delighted you got to experience this during your visit. I will be sure to share your review with the team.
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Review titled Great Practice
Rated 5 stars out of 5
by Emma Hulbert - Posted on 02 July 2023
We managed to get an appointment late in the day for my 7 year old who had become quite poorly with tonsillitis. Great service and much appreciated.
Visited June 2023
Review titled Cheadle Medical Practice
Replied on 16 August 2023
Dear Emma, we are pleased to learn that you had such a positive experience and are glad you got the help you needed for your child. We would like to thank you for taking the time to leave a review, we really value the feedback.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2023
Called in surgery in morning to explain my problem and was given an appointment for the afternoon. That was excellent,the only problem was I was not seen until 40 minutes after my appointment. The doctor apologised and I was very satisfied with my consultation.
Visited May 2023
Review titled Cheadle Medical Practice
Replied on 11 September 2023
Thank you for leaving a 5 star review. We are pleased that you managed to get a same day appointment and were satisfied with your consultation. Again we would like to apologise for the delay, sometimes our clinics do face unfortunate delays.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
Receptionist was exceptional and got me an urgent appt. Saw the doctor 3hrs later and she listened to everything I had to say and was very understanding. Waiting for next step now.
Visited May 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled Cared for our Dad with kindness and professionalism
Rated 4 stars out of 5
by Anonymous - Posted on 20 June 2023
The team at Cheadle Medical Practice cared for our elderly frail father during the last few weeks of his life allowing him to fulfill his wish of dying peacefully at home His Gp and the paramedics cared for him with kindness and professionalism and the reception team were helpful and efficient The team visited him at home willingly whenever needed and the telephone was answered promptly (this seems to have improved enormously in recent times)
Visited May 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such heartfelt feedback. We are grateful to have been able to afford you and your family with support during this difficult time. I would like to apologise for our delayed response.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Carol Donkin - Posted on 23 May 2023
Got an appointment after a short time on phone. The doctor was brilliant and I really felt she spent time analysing my problem. The receptionist was lovely as well !
Visited May 2023
Review titled Cheadle Medical Practice
Replied on 11 September 2023
Dear Carol, Thank you for such a positive review! We are delighted you had a brilliant experience when visiting the practice and that our reception team were lovely.
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Review titled Very satisfied with treatment
Rated 5 stars out of 5
by Ingrid Berg - Posted on 14 April 2023
I have a lump which has developed on my face recently. The doctor examined my face and said he didn't think it was anything to worry about and why and to go back if it's still there in 6 to 8 weeks.
Visited April 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Dear Ingrid, thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled 50% ok 50% not ok
Rated 2 stars out of 5
by LJDauber - Posted on 21 April 2023
Great appointment with a locum, was told I needed urgent blood tests within 2 days and they would call me back that day, heard nothing until 4 days later by text for a blood test which will now be 8 days later, can’t be that urgent I hope. Not great really
Visited April 2023
Cheadle Medical Practice has not yet replied.
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Review titled Informative care
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
Rang the practice at 9 am and got an appointment that day for 10am. Dr discussed my condition and made it clear under what circumstances I needed to came back for a further apt and that once my lab results came back if a prescription was required I would be notified. Later in the day I received a text from my pharmacy informing me my antibiotics were ready. Very pleased on this occasion but the practice needs to be more consistent in having an adequate number of appointments available, since I have struggled to get apts at times in the past.
Visited March 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled In despair
Rated 1 star out of 5
by Andrew Cooke - Posted on 31 March 2023
I’ve had a hereditary condition that gives me high cholesterol and subsequently gout. This was diagnosed nearly five years ago and I’m still not being medicated effectively. Triaged by the receptionist. I work full time and am often left unable to walk. I worry that my high levels of cholesterol for over 50 years will lead to the inevitable. With 3 children I worry constantly.
Visited March 2023
Review titled Cheadle Medical Practice
Replied on 24 May 2023
We are sorry to hear you have not been satisfied with your experience at Cheadle Medical Practice, our reception team are highly trained to triage our patients to ensure they are receiving the correct care, they use strict guides set out by the practice to ensure our patients are being offered the correct level of care. As I am sure you are aware the NHS is under immense pressure right now and there are not always appointments available, in this case the reception team would signpost to another local service such as a walk in clinic or 111. If you feel you are not receiving the correct medication please get in touch with our reception team and they will book you an appointment with a GP to discus this matter. Kind regards, Cheadle Medical Practice