Chew Medical Practice
Chew Lane, Chew Stoke, Bristol, Avon, BS40 8UEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb Patient Care
Rated 5 stars out of 5
by Richard Staite - Posted on 09 June 2023
We have been patients of Chew Medical Practice for three years now and when we moved a year ago we were pleased to be able to remain with them even though we are now officially out of area patients. On every occasion that we have need of their services they always manage to see us - usually on the same day. We always get clear and pertinent information and even on many occasions a follow up phone call a day or two later to ensure that everything is progressing satisfactorily. Altogether an excellent service.
Visited June 2023
Chew Medical Practice has not yet replied.
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Review titled Wonderful surgery
Rated 5 stars out of 5
by N Martin - Posted on 30 May 2023
Chew Medical offers amazing service. Every time my family use the practice we are totally amazed at the efficiency, compassion and care of all the staff from taking the call to appointments and follow up. All the staff are all amazing and we are so lucky to have such a wonderful community doctors.
Visited May 2023
Review titled Chew Medical Practice
Replied on 01 June 2023
Dear patient, Thank you very much for your kind comments about the amazing service you and your family receive at the practice. Kind regards, Tonia Grant Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Kenneth williams - Posted on 04 August 2023
In May this year, I contacted the surgery with what I thought was a minor urinary issue. I gave a sample that day and was given anti-biotics as a precaution. The next day they requested a blood sample and the same day I received an appointment for the Urology department at Southmead for several days later. I later discovered that I had bladder cancer which was dealt with very quickly at Southmead. During my treatment I developed an infection and Chew Medical Practice were very efficient in helping me with this. They immediately gave me antibiotics while they sent a sample away for testing. These antibiotics didn't help very much and I ended up calling the surgery on a Friday afternoon to seek advice. I received a call back swiftly at 16:30 with the results of my tests and reassurance that I was taking the correct medication. The infection duly cleared up and I am pleased to say I have made a full recovery from the cancer. I felt that this was exemplary service from Chew Medical Practice. Everything was dealt with so quickly, which no doubt contributed to the positive outcome. Whenever I needed to speak to a GP, I was able to on the same day and felt very well cared for.
Visited May 2023
Chew Medical Practice has not yet replied.
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Review titled Great example of how a local GP practice should operate
Rated 5 stars out of 5
by Georgie - Posted on 17 April 2023
I have nothing but positive things to say about Chew Medical Practice. The phones are always answered and if you need to speak to someone on the day you will always get a call back and if you then need to see someone urgently they always find the space. You may have to wait a few weeks for a routine appointment but there is no problem with that. Highly efficient and we are so very fortunate given the experience of other friends and other GP practices.
Visited April 2023
Review titled Chew Medical Practice
Replied on 27 April 2023
Dear Georgie Thank you so much for posting these lovely comments about the practice. We strive to provide excellent service to our patients and prioritise urgent care. I am really pleased you feel we are highly efficient and I have forwarded your feedback to all team members. Kind regards, Tonia Grant Practice Manager
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Review titled A fantastic GP practice
Rated 5 stars out of 5
by Sarah Pearce - Posted on 07 February 2023
We moved to this surgery a number of years back and have been so thankful for the excellent care we have received for our family. It operates as you would hope a GP practice would - they always endeavour to see you same day if urgent and the clinical care is outstanding from the GPS and nursing staff alike. The reception staff are also compassionate and kind and the practice is clean and well managed. It is also so helpful having a dispensary on site. We are very thankful for this surgery.
Visited February 2023
Review titled Chew Medical Practice
Replied on 27 April 2023
Dear Sarah Pearce, Sorry for the delay in responding to your kind review. I am so pleased that since you have moved to the surgery you have received excellent care for your family. The whole practice team strive to offer a professional, caring service to all our patients and we are fortunate to be able to provide this from a modern, purpose built surgery. I have passed your kind comments to the whole Chew Practice Team. Kind regards, Tonia Grant Practice Manager
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Review titled Amazing Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
I would like to praise the nurse I saw today, she really is an asset to your surgery! My son was having blood test this morning, he suffers from anxiety day to day and this blood test was very daunting for him. The nurse made him feel at ease from the second he walked through the door, going through ever step with him. We ended up in the room for around 40 minutes, doing the job myself I know how much it can affect the day running behind but not once did she give up on him. Unbelievably greatful for what the nurse did today.
Visited February 2023
Review titled Chew Medical Practice
Replied on 21 February 2023
Dear Patient, Thank you for your kind comments regarding the practice nurse who saw your son for his blood test, I am so pleased to hear it was such a positive experience for him. Kind regards, Tonia Grant Practice Manager