Cheylesmore Surgery
51 Quinton Park, Coventry, West Midlands, CV3 5PZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cheylesmore Surgery.
Reviews
-
Review titled Amazing experience!
Rated 5 stars out of 5
by Julie - Posted on 04 April 2024
I’ve never been so happy and satisfied with a doctor’s surgery! Go above and beyond for their patients and from personal experience and having to change doctors due to not being listened too, I was left speechless with how quickly my worries were resolved by them. Absolutely incredible
Visited March 2024
Review titled Cheylesmore Surgery
Replied on 08 April 2025
Dear Julie, Thank you very much for submitting a 5 star review for our Surgery. We are very pleased to hear of your positive experience. Thanks again, The Surgery Team
-
Review titled Awful practice
Rated 1 star out of 5
by BCol - Posted on 03 March 2024
You never see the same GP more than once. Some of the GP's are downright rude. Must have missed the day their class covered empathy. I get that the NHS is over subscribed and under funded but there seems to be a number of GPs that become GP's for reasons other than helping people. I had to chase Blood test results to find out a crucial test wasnt done so now have to take out time to go and get another blood test form then another blood test. GP called before the appointment time which meant I missed the call then refused to call me back. Standard practice in NHS is if patient misses call you call back 2 more times. Once would have been enough. After all our time is also precious. Requested a referral to a service over 6 months ago that still hasn't been done. No medication reviews have been done in years. No follow up after hospital procedure. Not Acceptable. I will be making a formal complaint and moving surgery. Reception staff are helpful.
Visited February 2024
Review titled Cheylesmore Surgery
Replied on 04 March 2024
Dear BCol, We are sorry that you have had a poor experience at our Practice but we thank you for your feedback. We would be extremely grateful if you could provide us with further details by emailing admin.cheylesmoresurgery@nhs.net so that we can look into this further for you. Kind regards, The Surgery Team
-
Review titled Reliable and accessible
Rated 5 stars out of 5
by Hollie L - Posted on 11 January 2024
I have visited the surgery a couple of times since moving into the area. Each time I have been able to get straight through and speak to someone, get appointments and get appointments within the same week (or day when urgent) My appointments have started prompt and on time, never leaving me in a waiting room for too long. The reception staff are excellent, the GPs I have seen are very compassionate and the surgery itself is immaculately kept. I cannot fault this clinic. I have moved from a clinic which never answered calls, never had same day or week appointments, was clearly very stretched on resource and run down. What a difference.
Visited January 2024
Review titled Cheylesmore Surgery
Replied on 08 April 2025
Dear Hollie, Thank you very much for submitting a 5 star review for our Surgery. We are very pleased to hear of your positive experience. Thanks again, The Surgery Team
-
Review titled Exemplary
Rated 5 stars out of 5
by Ahmed Dawud - Posted on 05 August 2023
The Drs are very proactive and accommodating. Quick appts always available even on short notice. Reception team are welcoming and friendly. highly recommended.
Visited April 2023
Review titled Cheylesmore Surgery
Replied on 08 April 2025
Dear Ahmed, Thank you very much for submitting a 5 star review for our Surgery. We are very pleased to hear of your positive experience. Thanks again, The Surgery Team