Church Lane Health Centre
The Church Lane HC, Church Lane, New Romney, Kent, TN28 8ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 31 January 2024
I done an E consult on the 29th and was told I’d receive a call anytime before 6.30pm on the 30th, I called at 5pm to be told nobody had looked at my consult and they would get to it ‘very soon’. Last time I went in for an appointment I was waiting in the reception for 45 minutes before I had to leave due to having prior arrangements, the receptionists are rude and helpful and the doctors just do not care.
Visited January 2024
Church Lane Health Centre has not yet replied.
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Review titled Rang last night for a appointment
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2023
I rang last night to make an appointment to see a doctor ,I was told to come in to the clinic tomorrow morning to see a doctor … I returned the next day to be told, no you can’t see one.. you have to ring for a E appointment!!! Why couldn’t they have told me that when I rang yesterday
Visited April 2023
Church Lane Health Centre has not yet replied.
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Review titled Brilliant support
Rated 5 stars out of 5
by Mrs Coates - Posted on 21 December 2022
Today I walked into the surgery and explained my husband had an infection in one of the surgical wounds he had following recent Liver Resection surgery. I showed a photo I had taken of the infection a few hours previously and within minutes the Practice Nurse had phoned through a prescription for antibiotics to our Pharmacy. Later, when it turned out our nominated pharmacy could not fulfil the prescription but the other pharmacy in the high street could (with amendments) I returned to the surgery where reception staff took my request straight into a GP who phoned through an amended request to the alternative pharmacy. An excellent example of efficient and supportive community care. Thank you to all from my husband and myself.
Visited December 2022
Church Lane Health Centre has not yet replied.