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Church View Practice

103-107 High Street, Rainham, Gillingham, Kent, ME8 8AA

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Don't bother if you want to talk to someone!

    Rated 2 stars out of 5

    by Anonymous - Posted on 24 July 2024

    Trying to book an appointment to see a GP and recieved nothing but seemingly demeaning phrases and attempts to be pushed away and not bother contacting for help. Tried to fill in a form for an e-consult, only to be told my message would not be passed on to my GP and I would not be receiving any help as they did not have the 'ability' to assess my symptoms online, despite this being the entire point of the e-consult. All options to book an appointment are basically telling you to get help yourself and not bother, asking if you've tried 'self help' and asking if you 'actually' need to see a GP. This is completely unprofessional and demeaning, and is frankly disgusting to see a practice that is supposed to be nothing but helpful and caring to their parents be so negligent and resistant to help. Serious changes need to be made.

    Visited July 2024

    Report as unsuitable

    Church View Practice has not yet replied.

  2. Review titled Gone down hill

    Rated 2 stars out of 5

    by Anonymous - Posted on 19 January 2024

    This Practice was brilliant before it joined The Maritime Trust. Trying to see a Dr at your own surgery is just hard work, they’ll offer you everywhere but the surgery you’re actually registered with. Ringing the helpline just results in you being on hold for long lengths of time, or you wait ages for a call back. Quite often the call centre staff are rude and abrupt. All the waiting around is not good when you are sick, or have a sick child. When you actually get into to the surgery, the Receptionist & Drs are great. The Maritime Trust just doesn’t work in the patients favour. They’ll tell you it’s good because you get a choice of surgeries, but they won’t tell you there is rarely any appointments at alternative surgeries.

    Visited January 2024

    Report as unsuitable

    Church View Practice has not yet replied.

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