Churchfield Medical Centre
322 Crawley Green Road, Luton, Bedfordshire, LU2 9SBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cannot get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2023
Rang using landline at 07:59 lines closed rang at 08:00 queue ahead is full. At same time on NHS app appointments dropped at 08:03, two available. Selected one hit book button and response was no appointments available. Back to landlines rang repeatedly for 15 minutes - queue ahead full every time. At 09:20 spoke to reception no appointments (obviously) couldn't tell me how many appointments are available each day or why queue is full bang on 08:00 am. This experience is a regular occurance. Was advised to go through 111 I'm reluctant to use a service that is meant for emergency care. Reception colleague said several people manned the phoned and kept repeating that I had to phone at 08:00 am. Appreciate many others saying the same thing when they finally get through. Doctors are helpful if you get an appointment which is proving to be impossible.
Visited January 2023
Churchfield Medical Centre has not yet replied.
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Review titled Try and Get an Appointment!!!
Rated 1 star out of 5
by Steve Owen - Posted on 22 November 2022
As I am of a certain age I have been invited to have an MOT, great I thought, just need to call your local GP and make an appointment. Made the call and was told I was number 8 in the queue, waited and waited and it was confirmed three times I was till number 8 in the queue. After 12 minutes of being number 8 the phone hung up! If you try and get an appointment with this surgery you are better taking a trip to the local cemetery because you will be seen quicker!
Visited November 2022
Churchfield Medical Centre has not yet replied.