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Churchfield Medical Centre

322 Crawley Green Road, Luton, Bedfordshire, LU2 9SB

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Reviews

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  1. Review titled Cannot get an appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 26 January 2023

    Rang using landline at 07:59 lines closed rang at 08:00 queue ahead is full. At same time on NHS app appointments dropped at 08:03, two available. Selected one hit book button and response was no appointments available. Back to landlines rang repeatedly for 15 minutes - queue ahead full every time. At 09:20 spoke to reception no appointments (obviously) couldn't tell me how many appointments are available each day or why queue is full bang on 08:00 am. This experience is a regular occurance. Was advised to go through 111 I'm reluctant to use a service that is meant for emergency care. Reception colleague said several people manned the phoned and kept repeating that I had to phone at 08:00 am. Appreciate many others saying the same thing when they finally get through. Doctors are helpful if you get an appointment which is proving to be impossible.

    Visited January 2023

    Report as unsuitable

    Churchfield Medical Centre has not yet replied.