Circle GP Surgery
411A Green Wrythe Lane, Carshalton, Surrey, SM5 1JLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Circle GP Surgery.
Reviews
-
Review titled Triage is a joke
Rated 1 star out of 5
by Joanne - Posted on 07 November 2024
They suddenly stiopped issuing my pain medication saying I needed to review with a foctor but I couldn’t have an appointment for 2 weeks. I was told to fill in the form in the morning at 8 to try and get an appointment sooner which is hard as I am doing the school run at that time but I took the kids late two days in a row and filled out the form and both days they still said they had no appointments. I am left with no medication so I am in agony as I have slipped discs in my back and when I call up they refuse to help me. I am now going to try A and E which is a waste of everyone’s time as they should only be dealing with emergencies
Visited November 2024
Review titled Circle GP Surgery
Replied on 07 November 2024
I apologise for the problem you have had with the surgery if you would like to contact me direct by telephone l will look at your records and make the necessary appointment for you to be reviewed asap. to get your medication, I am Marion Gower Practice Manager at the Circle GP Surgery
-
Review titled Absolutely horrendous
Rated 1 star out of 5
by Anonymous - Posted on 12 March 2024
I called for an appointment for my son and daughter age 13 and 4. both needed face to face appointments they booked my sons and said we don’t have any appointments for your daughter I said her chest needs listening too so can’t be done over the phone her reply well cancel your sons then and give that to her! How ridiculous so bad.
Visited March 2024
Review titled Circle GP Surgery
Replied on 13 March 2024
Dear patient,I apologise for the response you received when contacting the Practice, hopefully you managed to get both your children seen now and if not please do not hesitate to contact me on the surgery number and l will ensure appointments are made for you Marion Gower Practice Manager
-
Review titled Good overall, except one practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 11 February 2023
The GPs at this practice in general are very good and helpful. Unfortunately, there is one practitioner who I was quite unhappy with during my appointment. The practitioner was dismissive and gave the impression that they did not want to listen. I wasn't able to explain my difficulties as I kept being cut off and the appointment felt very rushed. This made me feel more anxious than I had already been feeling. It's a shame, considering that all the other GPs I have had an appointment with previously at this practice have been good.
Visited December 2022
Review titled Circle GP Surgery
Replied on 09 March 2023
Dear patient Many thanks for your overall good review, l am sorry that you have had an issue with one of our GPs at consultation which caused you to feel anxious. If you would like to come and speak to me in the surgery you are more than welcome and in the meantime l will be raising your review at our next clinical meeting and reminding all Clinicians of the need for understanding and allowing time for patients in general Many thanks for bringing this to our attention Regards Marion Gower Practice Manager