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Cirencester Health Group

The Avenue Surgery, 1 The Avenue, Cirencester, Gloucestershire, GL7 1EH

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Cirencester Health Group.


Reviews

Displaying 1 to 5 of 5

  1. Review titled Great people but not enough of them

    Rated 1 star out of 5

    by Anonymous - Posted on 20 February 2024

    How long should it take to get through to reception. I was number 3 in the queue with messages interrupting the music to tell me how useful the website is. The reminder letter I received informed me I should phone. Suddenly the music stops and the ring tone can be heard 12 minutes later the ring tone can still be heard. I hung up. Same storey last September and October.

    Visited February 2024

    Report as unsuitable

    Cirencester Health Group has not yet replied.


  2. Review titled Dire facility

    Rated 1 star out of 5

    by Anonymous - Posted on 13 July 2023

    No appointments ever available, you have to call back on the day they ‘release’ a batch of appointments - at 8.30 to have any chance of an appointment. Online services are extremely limited and more often that not handled with bureaucracy to the extreme.

    Visited July 2023

    Report as unsuitable

    Cirencester Health Group has not yet replied.


  3. Review titled Exceptional staff

    Rated 5 stars out of 5

    by Jennifer Kiely - Posted on 22 June 2023

    I would like to thank the receptionists and nurse for all their help. Very polite and informative. The nurse I saw was exceptional in the way I was treated and put me at ease on both recent visits.

    Visited June 2023

    Report as unsuitable

    Cirencester Health Group has not yet replied.


  4. Review titled Appointments

    Rated 1 star out of 5

    by Samantha Richardson - Posted on 02 May 2023

    Being only able to book appointments at 8.30am, feels completely ridiculous, you are on hold for over 30 minuets with people who are wanting to be seen same day to book an appointment in the future. What happen to the online system, it feels like a backwards step rather than enabling. I travel to work most days at 8.30am, so this is not helpful in getting an appointment.

    Visited May 2023

    Report as unsuitable

    Cirencester Health Group has not yet replied.


  5. Review titled Website

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 May 2023

    I find the website really limited, with time restraints on when you can ask a question or ask for sick notes etc. these things should be open at all times & at the weekend.

    Visited May 2023

    Report as unsuitable

    Cirencester Health Group has not yet replied.