City View Medical Practice
Beeston Hill Community Health Ctr, 123 Cemetery Road, Beeston, Leeds, LS11 8LHContact details and opening times
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Reviews
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Review titled Very poor practice
Rated 1 star out of 5
by Anonymous - Posted on 13 April 2024
I went to order my diabetic medication also my blood pressure and anti depressants on 11/4/24 and the system said that it needs to be reviewed by a clinician. I messaged the surgery to tell them I needed my meds as they run out on the 14/4/24 and as I couldn't get an appointment how were the medication going to get reviewed? I received a phone call to confirm which of my medication I needed and was assured that these would be ready for me to collect on 13/4/24 and upon ringing my appointed pharmacy they have informed me that nothing has been sent over to them! So thanks a lot I have no medication so if anything happens to me you are solely responsible.
Visited April 2024
Review titled City View Medical Practice
Replied on 15 April 2024
Dear patient, I'm sorry you have had an unsatisfactory experience and I thank you for bringing it to our attention. I would be pleased to investigate this for you, if you would like to let us know the details. You can do this by emailing your name and date of birth to enquiries.cityview@nhs.net, along with the details of your complaint. Best wishes, Victoria Keys, Business Manager.