Claremont Clinic
459-463 Romford Road, Forest Gate, London, Greater London, E7 8ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Health issues
Rated 5 stars out of 5
by Tajul - Posted on 13 July 2024
Hello I went 12 July in claremont clinic especially Doctor is helpful men and staff are very good I am really appreciate for Claremont clinic
Visited July 2024
Review titled Claremont Clinic
Replied on 15 July 2024
Dear Tajul, Thank you for sharing your positive experience at Claremont Clinic. It's wonderful to hear that the doctor and the staff were so helpful during your visit on July 12th. Your appreciation for their service is very encouraging and will surely motivate them to continue providing excellent care. I will pass on your comments onto our team. Best regards, Suki Practice Manager
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Review titled Amazing Doctor
Rated 5 stars out of 5
by Sujola - Posted on 24 July 2024
The doctor at the practice is a very good doctor, very patient and understanding doctor that has gone above and beyond to help me, very appreciative!
Visited July 2024
Review titled Claremont Clinic
Replied on 24 July 2024
Dear Sujola, Thank you for sharing your experience! It's wonderful to hear that you had such a positive visit. Your feedback is valuable and encourages our team to continue providing exceptional care. Best Wishes Suki Practice Manager
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Review titled Perfect practice
Rated 5 stars out of 5
by Winston - Posted on 23 July 2024
I have just joined this practice, the staff are polite helpful and very professional, they are truly 5* I have spoken to the doctor about my condition and his response was professional and understanding, The receptionist welcomes you with a smile and then proceeds to help solve or book your appointment There standards are that of a private clinic, this is a NHS Flag ship , well done you have set the bar high for all other local NHS Clinics.
Visited July 2024
Review titled Claremont Clinic
Replied on 24 July 2024
Hi Winston, Thank you so much for your kind words and positive feedback. We're delighted to hear about your excellent experience with our staff and services. It's wonderful to know that you feel welcomed and well-cared-for by our team. Your praise means a lot to us and motivates us to maintain the high standards you’ve appreciated. We'll continue to strive for excellence in providing the best possible care to all our patients. Your comments will be shared with the team. Best regards, Suki Practice Manager
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Review titled The best practice!
Rated 5 stars out of 5
by Sohema - Posted on 09 July 2024
I’ve always loved Claremont clinic but it just keeps getting better. Love the new look. The reception staff are all great, always friendly and helpful. Some staff always go that extra mile! In difficult times I’ve had the best service from Claremont clinic. I’ve recently seen Dr A and he was great. He listened and gave good advice, he recognised my efforts and praised me! Honestly I always tell everyone to join Claremont clinic when I hear the nightmares they have. I appreciate all the doctors at the surgery. Dr L see my kids and they love her! Claremont clinic were even able to take my bloods when I couldn’t physically get to the other centres. It’s becoming an all in one, amazing!! Thank you all at Claremont Clinic!
Visited July 2024
Review titled Claremont Clinic
Replied on 09 July 2024
Thank you so much for your wonderful feedback! We are thrilled to hear that you love the new look of Claremont Clinic and that our reception staff have been friendly and helpful. It’s gratifying to know that our team goes the extra mile to provide the best service, especially during difficult times. We are delighted that your recent visit with Dr. A was positive and that you received the advice and recognition you deserve. We’re also happy to hear that Dr. L has made a great impression on your children. It's our goal to ensure that every patient, regardless of age, feels comfortable and cared for. We're glad that we could accommodate your needs by providing blood tests at the clinic when other centers were not an option. Your recommendation and kind words mean a lot to us, and we are committed to maintaining the high standards you’ve come to expect from us. Thank you for being a valued part of the Claremont Clinic community! Best regards, Suki Practice Manager
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Review titled High quality and professional practice
Rated 5 stars out of 5
by Kane - Posted on 10 July 2024
I was seen and was given very detailed and clear advice for my issues. was thorough and highly professional. Would recommend for any other patient.
Visited July 2024
Review titled Claremont Clinic
Replied on 10 July 2024
Dear Kane, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a high-quality and professional experience with us. Providing detailed and clear advice is a top priority, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we're grateful for your support. Best Wishes Suki Practice Manager
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Review titled Very happy!
Rated 5 stars out of 5
by Anonymous - Posted on 29 July 2024
I have had such a good experience here. Every interaction I’ve had whether with reception, nurses or doctors has been positive, respectful and helpful. Doctors make a real effort to make you feel listened to and taken seriously, and my most recent experience over the past few weeks has been no different - both doctors I’ve spoken to have made a real effort to understand my concerns, what I would like, and to investigate. My only wish is that we could be given time slots for telephone appointments as it can be very tricky to be available at any point during a working day. Very lucky to have this surgery!
Visited July 2024
Review titled Claremont Clinic
Replied on 08 August 2024
Dear Patient, Thank you so much for your kind words! We’re thrilled to hear that you've had such a positive experience with our team. We strive to ensure that every patient feels listened to and taken seriously, so it’s wonderful to know that our efforts are making a difference. We appreciate your feedback regarding telephone appointments, and we’ll certainly take it into consideration as we work to improve our services. Best Wishes Suki Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Leonard - Posted on 30 July 2024
Very informative and warm experience. Had an informed discussion, decent test results and discussed a program for continued improvement.
Visited July 2024
Review titled Claremont Clinic
Replied on 08 August 2024
Thank you, Leonard! We're glad to hear you had a warm and informative experience with us. It's great that you found the discussion helpful and are on a path toward continued improvement. Best Wishes Suki Practice Manager
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Review titled Lovely service
Rated 5 stars out of 5
by Anonymous - Posted on 25 June 2024
The automatic check-in wasnt working but the receptionist was very friendly explaining what had haooened and that she would ensure she would see to everyone asap. The doctor then saw I was his patient so called me up to the waiting room where I didnt need to wait long before being attended. He was very empathetic and made every effoet to understand my problem and to deal with it the best he could and made me feel at ease. Would highly recommend.
Visited June 2024
Review titled Claremont Clinic
Replied on 26 June 2024
Thank you for your feedback! We're glad to hear that despite the initial issue with the automatic check-in, our receptionist was able to assist you promptly and courteously. It's wonderful that the doctor was attentive and empathetic, addressing your concerns effectively. We appreciate your recommendation and strive to provide excellent service to all our patients.
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Review titled Great practice. 25+ years experience with this practice
Rated 5 stars out of 5
by Rifhat P - Posted on 13 June 2024
Recently I had appointment and Dr A is very professional and helpful. Thank you Dr A for your wonderful service.
Visited June 2024
Review titled Claremont Clinic
Replied on 21 June 2024
Dear Rifhat, Thank you for sharing your recent experience! It's great to hear that Dr. A was professional and helpful during your appointment. We appreciate your kind words and are glad you received wonderful service. I will pass your comment onto Dr A. Thank you Suki Practice Manager
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Review titled Great practice
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2024
I feel very comfortable and very pleased to come ,I really love the way I was attended to by thr doctor I saw today she is very nice and highly recommended
Visited June 2024
Review titled Claremont Clinic
Replied on 21 June 2024
Thank you for sharing your experience! We're glad to hear that you felt comfortable and pleased with your visit. It's wonderful to know that the doctor you saw today was nice and highly recommended. Your positive feedback is greatly appreciated! Thank you Suki Practice Manager