Claremont Holyport Surgery
Claremont Surgery, 2 Cookham Road, Maidenhead, Berkshire, SL6 8ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rapid appointment
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
Phoned the surgery 13.30 on a Friday was asked if I could get to surgery for 14:30. Got there 14:26 sat in waiting area and the Doc called me in after 1 minute. Brilliant service
Visited August 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Becca Biddle - Posted on 18 July 2024
Blood test today & I always have a bit of ‘white coat syndrome’. The nurse was lovely, thank you a lot.
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Great nurses
Rated 4 stars out of 5
by Helen Lorenz - Posted on 18 July 2024
Diabetic review today. Excellent nursing staff as always, cheerful, helpful, professional. Best phlebotomist in the county! Thank you
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Oxana Mulligan - Posted on 10 July 2024
We found all doctors and receptionists really helpful. Every time we had a problem, they were there to assist you and were able to handle even the most delicate subjects. Highly recommend!
Visited July 2024
Review titled Claremont Holyport Surgery
Replied on 17 July 2024
Thank you for your positive comments, which I will ensure are shared with the team. Jayne Rigg Practice Business Manager
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Review titled Kind and efficient Nurse Practitioner
Rated 5 stars out of 5
by Lynda Clarke - Posted on 15 July 2024
I saw the Nurse Practitioner today and she was, as usual, very efficient and extremely helpful with finding a consultant for my needs. She always has time to listen to problems. She is very knowledgeable and an important member of the team.
Visited July 2024
Review titled Claremont Holyport Surgery
Replied on 17 July 2024
Thank you Lynda for your positive comments, which I will ensure are shared with the team. Jayne Rigg Practice Business Manager
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Review titled Experience for blood tests 18 July
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2024
On the whole good experience. The practice nurse I saw was lovely and put me at ease straight away. Came for fasting blood tests and was asked if I had bought a urine sample with me. I hadn't as the gp I saw at St Mark's did not advise me of this and as I had already passed water was unable to give sample while there. Took away sample kit and it wasn't until after I had left surgery that I questioned whether to do it after having eaten or leave it until next morning so that it would be the first water passed, more in line with the fasting blood test. Have taken the decision to do it as the first wee of the day and bring down to surgery for the 19th of July. She may have said but I don't recall if she did or not. I did also ask her for a 2nd form for week 2 of blood pressure readings. again as per the gp at St Mark's, but as it had not come through by the time I got home at 11:45 called surgery and the receptionist sent it through for me. On the whole it was a good experience and the receptionist I spoke with was very helpful and I got the online form through immediately I had finished talking to her.
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Excellent Practice Nurses
Rated 5 stars out of 5
by Graham - Posted on 16 July 2024
As always, the practice nurses at Claremont Surgery are 1st class. Today I was treated as a patient/human being, not as the next job to be processed, with my wellbeing as the full concern.
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Brilliant doctors and nurses
Rated 5 stars out of 5
by Basharat Nazir - Posted on 17 July 2024
In July 2024 I attended a nurse in person for blood sample and another nurse who called by phone to review my results. Both most professional and happily taking time to explain everything and guide as required. The appointment came via a text message, as my tests were becoming due, automatically instead of needing to remember and call the surgery. I feel very happy and fortunate to belong to Claremont Surgery. Good job all of you, hope you guys able to continue what you are doing. Bravo 👏👏👏
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Good service at Holyport
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
Had developed an inflamed rash. Called 111 for advice in an evening and referred to out of hours doctor. By 0800 next morning doctor had called the practice with symptom details. By 1100 I had Holyort appt¬¬¬¬ and was prescribed some ointment. Problems with finding a local pharmacy that held in stock but surgery/Claremont found one. Unfortunately ointment on application was found to be unsuitable next day and I called Holyport for advice. Seen by another GP within 2 hours and alternative prescription made available. Speed of diagnosis and treatments fast and efficient. Both GPs professional, showed empathy and patience and were prepared to answer all my questions in words I could understand . Top marks for all concerned.
Visited July 2024
Claremont Holyport Surgery has not yet replied.
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Review titled Fast Track Referral
Rated 5 stars out of 5
by Chris Oak - Posted on 14 July 2024
My experience at Claremont Surgery relates to using the eConsult Service and a Fast Track Referral. Since it was my 1st time of using the eConsult Service I was grateful for the support provided by the Receptionist and the advice to use this service as being the most appropriate method to send the information to the GP. Following the assessment, the GP confirmed the need for a Fast Track Referral and immediately requested urgent blood tests, ultrasound and other medical investigations. The GP referral form was sent to the relevant Hospital department for their urgent attention. The whole process involved the professional commitment, communication and team work of all the staff at Claremont Surgery to ensure all the necessary medical investigations were completed. The management of the Fast Track Referral can only be described as exemplary.
Visited June 2024
Review titled Claremont Holyport Surgery
Replied on 17 July 2024
Thank you for your positive comments, which I will ensure are shared with the team. Jayne Rigg Practice Business Manager