Claremont Medical Centre
2A Glenbuck Road, Surbiton, Surrey, KT6 6BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
The most positive experience I’ve ever had at a practice. The reception desk staff were warm, welcoming and helpful, and the nurses and doctors took the time to listen and then explain things to me. They were thorough, considerate and compassionate.
Visited November 2024
Review titled Claremont Medical Centre
Replied on 14 November 2024
Hi, thank you for taking the time to leave such a lovely review. It is always great to hear such positive feedback and I have forwarded your comments onto the team. Many thanks. Sarah - Practice Manager
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Review titled Amazing service by the team at Claremont Medical Centre
Rated 5 stars out of 5
by Anna Harris - Posted on 14 October 2024
I would like to leave some positive feedback on the kind and efficient treatment from the staff at this surgery. I rang the GP about my mental health. The GP rang me back within two days which was incredible. She was very understanding and kind, making me feel at ease. On her request I rang the reception back to log a call with the counselor team who was also extremely helpful and kind. They got me an appointment to talk to the head of therapy who was incredible. I now have 12 week CBT sessions being booked in for a few weeks time and i'm both grateful and thankful for the wonderful service you have provided. Thank you so very much
Visited October 2024
Review titled Claremont Medical Centre
Replied on 15 October 2024
Dear Anna, thanks for leaving such a lovely review about your treatment at the practice. I have forwarded your comments to the team and it is greatly appreciated. Many thanks. Sarah - Practice Manager
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Review titled Mixed experience
Rated 4 stars out of 5
by Dominic Bull - Posted on 04 September 2024
Contacted proactively by surgery for a health checkup, the appointments were on time and I was provided some useful information by the nurse. However I do not understand why the surgery is closed during the day, it cannot be impossible to arrange cover so the surgery can remain open.
Visited August 2024
Review titled Claremont Medical Centre
Replied on 09 September 2024
Hi Dominic, thanks for leaving your feedback. I must point out however that our surgery is not closed during the day, our front door is closed for half an hour to give the reception team a break, however the practice is accessible throughout the day via our website by using "Contact Reception", we also have an emergency phone number which can be used and a sign informing patients to ring the buzzer if they have an emergency during this time. As I am sure you can appreciate some of our team work very long hours and this is all part of ensuring our staffs health and wellbeing. Regards Sarah - Practice Manager
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Review titled Ear syringe
Rated 1 star out of 5
by Malcolm Archer - Posted on 31 January 2024
Had my ear syringe At your surgery I would like to say what an excellent service and beautifully executed thank you
Visited January 2024
Review titled Claremont Medical Centre
Replied on 06 February 2024
Hi Malcolm, thanks for leaving a great review. I have passed your comments onto the team. Many thanks Sarah - Practice Manager
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Review titled First Class Medical Centre
Rated 5 stars out of 5
by ROGER PECK - Posted on 26 January 2024
As always a highly professional and considerate Consultation was experienced recently on Thursday 25th January 2024
Visited January 2024
Review titled Claremont Medical Centre
Replied on 29 January 2024
Many thanks Roger for leaving such a great review. I have shared this with all the team and it is much appreciated. Thanks Sarah - Practice Manager
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Review titled Very good service
Rated 4 stars out of 5
by James Green - Posted on 27 September 2023
I received a booking for my combined covid and flu jab weeks before friends at other practices. When I attended all of the staff were very friendly and the process was very efficient. Gold star.
Visited September 2023
Review titled Claremont Medical Centre
Replied on 02 October 2023
Dear James, thank you for your feedback, it is always appreciated when patients take the time to leave kind comments. I have let all the staff know and once again thank you for your kind words. Sarah - Practice Manager