Clarence Medical Centre
Vansittart Road, Windsor, Berkshire, SL4 5ASContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst GP Practice Ever Been Registered With
Rated 1 star out of 5
by Anonymous - Posted on 07 July 2023
I have been unhappy with the service from this practice since I registered 3 years ago. The reception staff are unfriendly and unhelpful. Some of the doctors, not all, are totally disinterested and act like they can't wait for you to leave even though you only have 10 minutes with them. When you phone, after holding on for as much as 25 minutes at times, I never feel listened to or that anyone tries to help. I work for the NHS and go out of my way to help patients so I honestly cannot understand this treatment. I called today, held on for ages, got a call back from a totally cold and rude woman. She was extremely unhelpful so I basically told her to forgot it and put the phone down in frustration. Where do they recruit these people from I wonder? I am done with this practice and will now finally move to another.
Visited July 2023
Clarence Medical Centre has not yet replied.
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Review titled Great doctor
Rated 4 stars out of 5
by Darren Tough - Posted on 17 November 2022
Excellent advice and perfect explanation of my situation. Next steps discussed with a review of progress after three months. Good and confident service
Visited November 2022
Clarence Medical Centre has not yet replied.
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Review titled The good doc
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2022
A very understating doctor who is sympathetic to my disability always there too listen and support in any way he can.
Visited November 2022
Clarence Medical Centre has not yet replied.
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Review titled Caring doctors and team
Rated 5 stars out of 5
by Suzanne Ellis - Posted on 17 November 2022
Been with this practice many years as they are caring, competent and always helpful. Everything is explained in detail.Always seen when neccessary. Highly recommended. My family are fortunate to belong to this practice.
Visited November 2022
Clarence Medical Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Jon Hunt - Posted on 06 October 2022
Saw doctor regarding trigger finger, though I also asked about other things. On time. Very professional, informative and helpful. Couldn’t ask for better care.
Visited October 2022
Clarence Medical Centre has not yet replied.
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Review titled Prompt service
Rated 4 stars out of 5
by Shelley - Posted on 13 October 2022
Felt listened to and time taken to address my concerns. Have been able to make some face to face appointments. This has not always been the case. Prompt texts and communications regarding test results.
Visited October 2022
Clarence Medical Centre has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2022
I recently had a cervical screening appointment with the practice nurse at Clarence Medical Centre. I was very nervous before attending. The Practice Nurse I saw was very patient with me, caring and genuinely a lovely person. She listened to my concerns and explained everything thoroughly before the screening. She gave great care and I want to say a big thank you.
Visited October 2022
Clarence Medical Centre has not yet replied.