Clayhall Clinic
14 Clayhall Avenue, Clayhall, Ilford, Essex, IG5 0LGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Care and Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2025
The nurse was extremely informative and helpful. She explained all the details around the routine test and took time to check all details. She took care to complete the test and explained when results would be expected and the format.
Visited January 2025
Clayhall Clinic has not yet replied.
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Review titled Very positive nurse visit
Rated 5 stars out of 5
by greg collins - Posted on 17 December 2024
Visited a nurse today for inoculations. Very friendly , informative and professional. Made sure we were informed what vaccinations were for and what possible information we would require . Didn't even hurt ! Very positive feedback on the visit and what a wonderful NHS representative the nurse was. A++++
Visited December 2024
Clayhall Clinic has not yet replied.
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Review titled Great experience in the treatment room
Rated 4 stars out of 5
by Natalia Railean - Posted on 26 November 2024
The nurse was super friendly made me feel so safe. Have some questions about cervical screening test and she explained me very well and professional about it. Overall great experience, recommended!
Visited November 2024
Clayhall Clinic has not yet replied.
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Review titled Made me feel comfortable
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Went in for my cervical screening and the nurse made me feel so safe and comfortable. She was professional but friendly.
Visited November 2024
Review titled Clayhall Clinic
Replied on 26 November 2024
Thank you very much for your kind comments. We will surely feedback to the nursing team. Kind regards, Ms Ninan Practice Manager
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 26 November 2024
On asking for a home visit from a GP I was told this was not possible except for elderly and housebound. Literally i had just had a fall the day before and i was unable to move much and in so much pain. I was told by 111 to get my GP to attend to me as I would be unable to sit in one position in A& E for what would have been hours and hours let alone get there. So i ve now been given a nurses appointment which i ll shortly cancel and suffer at home in silence. God forbid there’s anything else damaged or needs checking. Just have a wound on my back which my daughter has dressed but the muscle pain is so much that it takes me a few minutes to stand from sitting and vice versa. No concern about my blood pressure or anything from this practice or questions about how I fell. Even a telephone appointment would have been something. Shameful.
Visited November 2024
Review titled Clayhall Clinic
Replied on 26 November 2024
Please do contact the surgery and ask to speak to me. I'm sorry your experience with the practice has been poor. Since you have anonymously left the comment, we are unable to contact you. Kind regards, Ms Ninan Practice Manager
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Review titled Amazing
Rated 5 stars out of 5
by Ana martins - Posted on 19 November 2024
We had our little ones 1st jabs done here, and the nurse was amazing , she spoke through it all with us and made us very comfortable.
Visited November 2024
Review titled Clayhall Clinic
Replied on 26 November 2024
Thank you so much for your kind comments and feedback. We hope you will have good experience with the surgery. Kind regards, Ms Ninan Practice Manager
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Review titled Hard Work
Rated 1 star out of 5
by David Osborne - Posted on 27 June 2023
Hard work to get the simplest prescription. Best to go private for everything and not bother. Every time I try to get an emergency holiday pack for my partner who has been very ill it creates an issue which being in my 70s I can do without. And there is a letter on file from her private consultant confirming the need for the prescription.
Visited June 2023
Clayhall Clinic has not yet replied.