Clayhill Medical Practice
Vange Health Centre, Southview Road, Vange, Basildon, Essex, SS16 4HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not helpful
Rated 1 star out of 5
by Anonymous - Posted on 10 December 2024
Had a scan was told the results to cheak my organs because I've been having pain in my lower abdomen was told I have a fatty liver I had a call from the doctor saying there's not much I can do about it Ask about the pain in my lower abdomen which I why I had the scan. I asked about the pain in my lower abdomen was told I need to make a face to face appointment I told her I have been a phone call was all I was offered No help what so ever
Visited December 2024
Review titled Clayhill Medical Practice
Replied on 10 December 2024
Dear Anonymous I am sorry that that feel that the doctor you spoke to was not helpful. We do have appointments available, face to face for follow up issues if you are not happy with the results. Please contact the surgery and ask for a face to face appointment with a clinician to discuss your issues. I hope that this helps and moving forward I hope that this does not happen again. Kind Regards Practice Manager
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Review titled Caring and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
Was feeling very down , with my mental health I saw a nurse practitioner, who helped me She was more caring then any of the doctors I have ever seen at the practice.
Visited August 2024
Review titled Clayhill Medical Practice
Replied on 29 August 2024
Good Morning Many thanks for your review, I am glad that you have seen a member of our staff who has been able to help you. I wish you well for the future. Paula Rainbird Practice Manager
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Review titled The best ANP hands down!
Rated 3 stars out of 5
by Anonymous - Posted on 25 July 2024
I’ve been seeing the lady ANP at the surgery since April time, I’ve been suffering with painful headaches and shocks. The ANP is hands down the best doctor at the surgery. She has helped me throughout the course of my treatment and provided insight and guidance into the medication that I was given. It’s nice to finally have a doctor at the surgery who will take their time to listen to you and provide the right care and course of action. Thank you so much for helping me with how I have been feeling and what I’ve been dealing with over the past few months, it has made all the difference. If I could give the ANP 5* I would!!!
Visited July 2024
Review titled Clayhill Medical Practice
Replied on 26 July 2024
Dear Anonymous Thank you for your feedback, it is always nice to hear back from patients with positive comments. I am happy that you have had a pleasant experience at our surgery with our ANP and that she has helped you with all your issues. I shall pass on your very nice comments to her. Thank you Paula Rainbird Practice Manager
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Review titled Great ANP
Rated 5 stars out of 5
by M Parker - Posted on 11 April 2023
The lady ANP I saw today and I have seen previously, she is very knowledgeable, patient focused, and knows her patient extremely well. She makes me feel comfortable and actually listens to your ailments She is an amazing ANP
Visited April 2023
Review titled Clayhill Medical Practice
Replied on 26 July 2024
Dear M Parker Thank you for your feedback. Very pleased that you had a pleasurable consultation with our ANP, and that she made you feel comfortable and listened to all your issues. I shall pass on your comments to her. Many thanks. Paula Rainbird Practice Manager