Clevedon Medical Centre
Old Street, Clevedon, Avon, BS21 6DGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reviews will be "Good" or "bad"!
Rated 5 stars out of 5
by Rupert - Posted on 23 November 2023
I phone for a general query, after 1000hrs, and I am fifth in the queue! After ten minutes I have moved to one in the queue. After thirty minutes of guidance from the individual my call is finished. So I took up over forty minutes to have my queries answered, meanwhile, I am sure others were in the queue wondering what was taking them so long to answer. They have a thankless task which will never serve everybody's expectations!
Visited November 2023
Clevedon Medical Centre has not yet replied.
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Review titled Great practice, but…
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
I have no complaints at all with Clevedon Medical Centre. However, based on my own personal experience, there is one aspect I think should be improved. I have regular 6-monthly PSA blood tests and never know when the best time is to book. On one occasion I have been told I’m too early and to try in a couple of weeks, and on other occasions I’ve been told I’m too late (although I was eventually found slots through cancellations.) My starting point is always when I’m given a date from Weston Hospital for a phone consultation. Once I know that date, I try to book my blood test for about a week prior to that consultation, but I can sense the reception staff struggling to find me a slot, no matter when I call, which I always aim to be 3-4 weeks before my consultation. If this aspect the the service could be improved, it would be of help to me and perhaps others too.
Visited May 2023
Clevedon Medical Centre has not yet replied.