Clifton House Medical Centre
263-265 Beverley Road, Hull, North Humberside, HU5 2STContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No doctors?
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2025
It seems to be no working doctors in the practice as during 08:00-08:20 the automatic reply is “we are receiving many phone calls” and don’t put you in a queue, from around 08:20 the reply changes to “all appointments have been taken for today”. Even assuming that it is me only was unlucky during three weeks and it was no place in a queue for me, how many appointments can be booked during 20 minutes? Probably 10 on a highest speed, 2 minutes per call. So to see 10 patients per day will take no longer than 3-3.5 hours for a doctor. Which doesn’t seem to be real. No online form exists for the Clifton House Medical Centre, there is no any other way to book an appointment, just through the phone line. Understanding that I pay taxes which then go from NHS to my GP surgery per registered patient, not per appointment is completely not fair on patients and on whole NHS system. Saying this I should mention that a few months before this, I have been seen by 2 GP doctors in this clinic which were very helpful. I hope one day they will be back to work for other patients, however I will have to register with another practice as at the moment my health needs an attention.
Visited March 2025
Clifton House Medical Centre has not yet replied.
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Review titled Never there when you need them
by Tom - Posted on 24 May 2024
I am desperate for an appointment. The GP surgery do not care unless you play their 8am game and waste up to an hour of your life per day in the process. Eventually, you’ll be told “all appointments are taken for today”. There is nothing to pre-book in a couple of days time. The best they could offer me was an appointment in June. I urgently need help. And yet the receptionist lied to me and said “you should have called yesterday. We had appointments available until midday”. If that were true then why does the automated system tell me that all appointments have been taken for today? I just need help. I pay my national insurance and income tax just like everyone else. For the longest time I have had no issue with Clifton House. And now I’m struggling to understand all of the people who say that they don’t have issues.
Visited May 2024
Clifton House Medical Centre has not yet replied.