College Green Medical Practice
Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, West Midlands, B31 2GHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about College Green Medical Practice.
Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Michael Burrows - Posted on 03 August 2023
The practice has always provided brilliant service. Support is arranged and I spoke with a GP later the same day or within an acceptable time frame.
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Hi Michael Thank you for your feedback, we really do appreciate it. All comments are shared with the team at CG. Kind regards Joan Beddows
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Review titled Fantastic service
Rated 5 stars out of 5
by Pauline Garner - Posted on 29 August 2023
I came to the surgery today after feeling unwell for a few days to try and book an appointment. The receptionist was extremely helpful, understanding, patient and arranged for me to see a doctor immediately. The doctor was efficient, reassuring and I did not feel rushed or a nuisance - service well above my expectations. Thank you I feel very lucky to be a patient at this practice.
Visited August 2023
Review titled College Green Medical Practice
Replied on 01 October 2023
Hi Pauline Thank you for your lovely comments, we really appreciate it. I’m so pleased that your visit with the GP was reassuring and your expectations were exceeded. It is us that are very lucky to have patients like you 😊 Kind regards Joan Beddows
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Review titled Well Covered Appointment
Rated 4 stars out of 5
by Julie - Posted on 12 August 2023
The GP was very thorough and took time to look at hospital correspondence and looked at the lump in question and I was referred to the relevant department.
Visited August 2023
Review titled College Green Medical Practice
Replied on 21 August 2023
Dear patient Thank you for comments and feeding back how thorough the doctor was, we appreciate it. Kind regards Joan Beddows
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Review titled Extremely helpful
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
Needed a new urgent prescription for my granddaughter, a problem that has been around for months between the practice and hospital. The receptionist helped greatly and arranged a phone call later from the doctor, which was received approx 2 hours later.
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for taking the time to leave us your feedback and 5-star rating. I’m so pleased to read that a member of the reception team was able to help you with this issue and you received a prompt phone call from the GP. I do your granddaughter is doing well. Kind regards Joan Beddows
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
Had to have a emergency appointment didn’t have to wait on arrival very happy with my treatment doctor very pleasant manor
Visited August 2023
Review titled College Green Medical Practice
Replied on 21 August 2023
Dear patient I'm sorry to read that you had be seen in an emergency and do hope you are feeling better now. We appreciate you taking the time to feedback how happy you were with the doctor and the treatment you received. Kind regards Joan Beddows
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 August 2023
A very friendly doctor who clearly knew a lot about what I was there for and offered good advice and guidance.
Visited August 2023
Review titled College Green Medical Practice
Replied on 22 August 2023
Dear patient Thank you for taking the time to leave such positive comments about the GP 😊 I will share your feedback with the CG team. Kind regards Joan Beddows
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Review titled Fab new surgery
Rated 4 stars out of 5
by Anonymous - Posted on 04 August 2023
My experience on this day by the nurse was very caring, also she made me feel very comfortable and was easy to talk to and never judged me. She showed a lot of empathy . She also arranged for me to see the doctor after seeing her. The doctor I saw was also amazing and really listened to me she also never made me feel like I was wasting her time and was so help full and guided me on the right track I felt a sense of relief when I left the surgery that 2 amazing people listened and were of great help thankyou.
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for taking the time to leave this amazing feedback! It’s really great to read how positive you felt about your experience of both the nurse and the GP. Your comments will be shared with the team at CG and I know they’ll all appreciate your kind words 😊 Kind regards Joan Beddows
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Review titled Top class
Rated 5 stars out of 5
by Joe Hopkins - Posted on 04 August 2023
Seen me early and I was diagnosed within 2 minutes. Prescribed and out the door. Top top class. So much better for getting emergency appointments these days as well. Used to be a nightmare but they look after the emergency patients better now. Great service to everyone
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you so much for taking the time to leave us this feedback and 5-star rating⭐😊 It’s great to read that the service you received was “top class” we really appreciate your kind comments. I will share your positive feedback with the team at CG. Thanks again Kind regards Joan Beddows
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Review titled Great courtesy and respect
Rated 5 stars out of 5
by Germaine Thompson - Posted on 15 August 2023
Seen a doctor and he took his time to explain the cause of my problem was maybe with some of the medication I'm on. He stated some could be stopped, decreased and a new product could help. Still to see if this is working, but very pleased how the doctor spent his time with me.
Visited August 2023
Review titled College Green Medical Practice
Replied on 22 August 2023
Dear patient Thank you for taking the time to leave such positive feedback about the Doctor. I will make sure your comments are shared with the team at CG. Kind regards Joan Beddows
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
Courteous, helpful reception staff. Surgery is clean and comfortable. Doctors listen to your concerns, discuss the plan and make sure that you understand that you can ask questions for clarification.
Visited August 2023
Review titled College Green Medical Practice
Replied on 15 August 2023
Dear patient Thank you for your positive feedback and giving recognition to the reception team, the housekeeping team and the doctors. Thank you for also commenting on how the doctors encourage questions - we want patients to be actively involved in their own health care. I will share your feedback with the team. Many thanks Kind regards Joan Beddows