College Street Medical Practice
86 College Street, Long Eaton, Nottingham, Nottinghamshire, NG10 4NPContact details and opening times
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Reviews
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Review titled Rudeness
Rated 3 stars out of 5
by Anonymous - Posted on 08 May 2024
Upon arriving at surgery and politely asking why this is the 3rd urine sample i am giving without any results, i was told the previous samples were contaminated but that would be an issue at the lab not at the sugery. I was then “asked” So do i want to give another sample or not. . . .
Visited May 2024
Review titled College Street Medical Practice
Replied on 09 May 2024
Dear patient, as per my response below, I am sorry you have cause to complain and have had a poor experience. Again, if you wish to discuss this further, please contact me. Helen Chadwick, Operations Manager.
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Review titled Lack of Empathy
Rated 3 stars out of 5
by Anonymous - Posted on 08 May 2024
Post operation having problems when passing urine. Asked to give sample one week ago. Rang surgery but told no results as yet. Went on line later and saw that sample contaminated and i will have to give another sample. This will be my 3rd sample with no results, so still in discomfort for over a week with no explanation from the surgery. Poor practice and a lack of empathy to what i am going through.
Visited May 2024
Review titled College Street Medical Practice
Replied on 09 May 2024
I am sorry you have cause to complain, and feel a lack of empathy from the Practice, this is not what we aim for. If you wish to discuss this further, please contact me. Helen Chadwick, Operations Manager