Colliers Wood Surgery
58 High Street Colliers Wood, Colliers Wood, London, Greater London, SW19 2BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice, efficient and friendly
Rated 5 stars out of 5
by Emma - Posted on 26 January 2023
No delays, nurse let me talk about another issue even though I was there for screening and sorted me a prescription
Visited January 2023
Review titled Colliers Wood Surgery
Replied on 26 January 2023
Dear Emma, Thank you for your comments. It is much appreciated, and has been forwarded to the nurse and all staff. These are tough times due to Covid and our nurses are working hard. Getting positive feedback is always beneficial for the morale of all staff working at Colliers Wood Surgery. Many thanks again. Sincerely I Mir Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Irma Buenaventura - Posted on 14 February 2023
I had a nasal bleeding,that is getting awful. The doctor immediately referred me to specialist at St. George's Hospital. I am very grateful that I am registered on this surgery.
Visited January 2023
Review titled Colliers Wood Surgery
Replied on 14 February 2023
Dear Irma, Thank you for your positive comments, it is much appreciated. Your comments were shared with the doctor and all other staff members. It is great source of motivation and encouragement for the entire team at Colliers Wood Surgery. Sincerely, I Mir Practice Manager
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Review titled rudest receptionist in the world
Rated 1 star out of 5
by joseph hugill - Posted on 01 December 2022
i was contacted by the surgery regarding an appointment for my partner the receptionist kept talking even when i tried to reply to her!! i said her information was incorrect and she said she was not going to argue and hung up!! very bad attitude, very rude and very unproffesional avoid at all costs
Visited December 2022
Review titled Colliers Wood Surgery
Replied on 09 January 2023
Dear Joseph, Thank you for your comments. Our sincere apologies for the inconvenience caused. We discuss such matter in our staff meetings. Please be assured that we will discuss professionalism of all staff and remind them to be courteous at all time. Please call surgery on 020 3474 5499 to discuss the matter further. We have a new phone system which records all incoming calls. Identifying the call recording will help us providing constructive feedback to the receptionist. Sincerely, I Mir Practice Manager
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Review titled Very good practise
Rated 5 stars out of 5
by Paul Michael Clarke - Posted on 14 November 2022
Was seen when needed we to be seen and the doctors are very thorough with trying to find the diagnosis
Visited November 2022
Review titled Colliers Wood Surgery
Replied on 15 November 2022
Dear Paul, thank you for your positive comments. It is much appreciated, and provides encouragement to the whole team at Colliers Wood Surgery. I will share your comments in our staff meeting today, 15/11/2022, at 1pm. Sincerely, I Mir Practice Manager