Colne Valley Group Practice
West Wing Ground Floor, The Globe, Bridge Street, Huddersfield, HD7 5JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing & Frustrating
Rated 3 stars out of 5
by Anonymous - Posted on 13 June 2024
I had an appointment booked today with Slaithwaite Health Centre. The previous appointment with this doctor was held at the Globe Mills centre and so without double checking the text message while on a hurry in my limited lunch hour at work, I went to Globe Mills instead. Oddly, I was able to check in at the desk without the receptionist flagging to me that it was actually supposed to be held across the road. Instead, she left me sitting and waiting for an update. After 20 minutes, I asked whether I'd missed something on the announcement board to which she replied "Oh sorry I didn't check the messages on the system. Your appointment is at the other centre." I went across to the other centre and was prepared to have to rebook it. Fortunately, the doctor was able to see me straight away but acted like it was entirely my fault. The attitude was poor form. Sick of service organisations in the UK acting like they are doing the favour for the customer or patient when it's actually vice versa!
Visited June 2024
Colne Valley Group Practice has not yet replied.
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 04 October 2023
Following the current Government tv advertisement, encouraging men over 50 to have a psa check at your local doctor’s surgery as this is a disease best caught before symptoms show. On trying to do this with cvgp I was told as I haven’t any symptoms I can’t have this check and need to speak to a doctor first. At 55 I have never been offered a health check and feel extremely discouraged to try do so again. I don’t understand the response I received, contrary to the expensive government funded advertisement!
Visited October 2023
Colne Valley Group Practice has not yet replied.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Karen - Posted on 17 August 2022
I recently suffered an allergic reaction to an antibiotic i was taking and can honestly say the professional care, and advice I was given by this Practice was outstanding. The GP rang me almost straight away after i put the phone down to the receptionist and gave me advice on what to do and the GP rang me back an hour later as he said he would to check my condition. Luckily I was fine after taking the advice and no medical treatment was needed at A & E. The professionalism and manner of all staff, doctors and nurses at this practice is second to none. I've been a patient here for over 50yrs and have no complaints whatsoever.
Visited August 2022
Colne Valley Group Practice has not yet replied.