Conway Medical Centre
51-53 Conway Place, Leeds, West Yorkshire, LS8 5DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing people
Rated 5 stars out of 5
by SARIYA HUSSAIN - Posted on 16 May 2023
Amazing bunch of people all around. All drs and receptionists .nurses and HCAs.will go above and beyond the call of duty. Never had a complaint
Visited May 2023
Review titled Conway Medical Centre
Replied on 22 May 2023
Dear Sariya, Thank you very much for your feedback , it is very much appreciated and I will ensure the team are made aware. Thank you Warm Regards, Conway Medical Centre
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Review titled Excellent service.
Rated 5 stars out of 5
by JANE KATHRYN SHORT - Posted on 15 May 2023
I called the surgery after experiencing some palpitations whilst away on holiday. I had a call back from my GP within the hour and was then invited to attend the surgery the same morning to have my blood pressure etc checked and for blood samples to be taken. I requested a referral letter which was ready for collection the following day. After seeing a cardiologist I have been diagnosed with a valve defect which will require monitoring. The GP arranged to have the prescriptions I now require sent through to the pharmacy for me to collect the same day I saw the cardiologist. Everyone at the surgery from the initial contact with the Reception Staff and the Practice Manager through to the nurses and the doctors have been unfailingly supportive during what has been a stressful experience. The GP I have dealt with really understands patient care and takes as much time as is needed to explain things thoroughly. I've never felt rushed and she always ends a consultation by reiterating that I should call back if I need any further information or clarification. Conway Medical Practice faces many challenges but I feel that they offer a really excellent service to their patients. My husband and I have been patients at the surgery for many years and we can't praise the current staff and doctors highly enough.
Visited February 2023
Review titled Conway Medical Centre
Replied on 17 May 2023
Dear Mrs Jane Short, Thank you so much for taking the time to share your positive experience at our GP surgery on NHS Choices. We are delighted to hear that you received excellent treatment and care from our team, and it means a lot to us that you have taken the time to leave such kind feedback. Our aim is to provide patient-centred care that is tailored to the individual needs of each patient, and that you were happy with the treatment you received and felt that our staff were friendly, helpful, and efficient. We always strive to provide the highest level of care and support to our patients, so it's really gratifying to hear that we succeeded in doing so with you. Our team appreciates your feedback, and we will be sure to pass along your kind words to everyone at the surgery. We hope that you continue to have positive experiences with our practice in the future, and once again, thank you for your kind words. Your sincerely , Conway Medical Centre