Corner Place Surgery
46A Dartmouth Road, Paignton, Devon, TQ4 5AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled I would just like an appointment
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2024
Despite following process advising of my circumstances around my employment and my need to see a doctor I was advised to ring 111 and see them. I don't need to see them however I do need to see my GP. In the old days you'd ring up.and book an appointment to see them, now unless you have 24hour access to a phone to receive a call back etc then you aren't going to get one. Due to where I work I am not able to have my phone on me for security reasons as result you are preventing me from having g access to my GP. This is scandalous and an absolute joke. Please just let patients call and bowman appitnemtnfor the next day to see there doctor especially of there is an e consult form answer saying that this person needs to see a doctor. Really not impressed 😐
Visited August 2024
Review titled Corner Place Surgery
Replied on 13 August 2024
Dear Patient Thank you for your feedback. We advise patients we will call between 8am and 6pm. Due to the number of patients we process it is extremely difficult for us if patients only provide us with narrow windows when they are contactable. The responsibility of being able to take a call lies with the patient, and we recognise in some cases this is difficult. If you would like to discuss this further, please do contact the surgery and ask to speak to Evie Langman our Practice Manager. Clare - Patients Services Manager
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Review titled Welcoming Surgery
Rated 5 stars out of 5
by Dave - Posted on 19 June 2024
When on holiday in Torbay we entered this very busy Surgery just after 2pm on 17-06-2024 hoping my wife could register as a temporary patient as she needed some medical assistance. The receptionist was super caring and efficient, backed up by the team ‘behind the door’. We duly registered and told we would likely be contacted that day. Shortly after we were contacted and given information as what we should do next. By 6pm another message was sent to say a prescription was waiting for my wife at the Pharmacy next door to the Surgery. Efficiency at its best and thank you to all including the prescriber.
Visited June 2024
Review titled Corner Place Surgery
Replied on 19 June 2024
Dear Dave I am very pleased to hear that you felt that the service you received from the surgery for your wife was 5 star. Hopefully this enabled you to enjoy the rest of your holiday! I will ensure that the relevant teams are aware of this positive feedback and thank you for taking the time to send it in. Clare (Patient Services Manager)
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Review titled Great experience
Rated 5 stars out of 5
by Claire Lock - Posted on 24 June 2024
Just had an appointment with such a lovely doctor, actually felt I was listened too, very thorough and very easy to talk too. Definitely want her as my doctor from now on
Visited June 2024
Review titled Corner Place Surgery
Replied on 24 June 2024
Dear Claire Thank you very much for your feedback about Dr Adonkie who you were seen by today. I will ensure the Partners, Practice Manager and Dr Adonkie are aware of your feedback. Clare (Patient Services Manager)
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Review titled Amazing service from the receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
We had an issue with my husbands prescription and the pharmacy sent us to the surgery for advise. The receptionist listened to our issue and thought of different ways to support us. She found a positive solution and went out of her way to help. She turned a stressful situation into a positive outcome.
Visited June 2024
Review titled Corner Place Surgery
Replied on 17 June 2024
Dear Patient Thank you for your feedback. I am very pleased to hear that you found our receptionist helpful and able to reassure you with your prescription query. I will pass these comments onto the team so they are aware. It will be most welcome. Clare (Patient Services Manager)
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Review titled Great welcome, I feel like a valued person!
Rated 1 star out of 5
by Joanne - Posted on 30 May 2024
I have just registered and the service has been first class. Fast and easy to register, and I'm thrilled by the personal and added human touches, such as the warm friendly welcoming email I received, addressing me by my first name and giving me a named Dr. It has been such a refreshing real change from feeling like an insignificant mere number. It's brightened my day! Many, many sincere thanks.
Visited May 2024
Review titled Corner Place Surgery
Replied on 03 June 2024
Dear Joanne Thank you very much for taking the time to feedback. We are so glad that you are finding our services first class, always nice to hear. I will ensure our staff are aware of this feedback. Clare (Patient Services Manager)
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Review titled Oops my previous review was meant to be 5 stars
Rated 5 stars out of 5
by Joanne - Posted on 30 May 2024
My experience was 5 stars, my previous review demonstrates this but sadly I misread the stars. Sorry.
Visited May 2024
Review titled Corner Place Surgery
Replied on 03 June 2024
Dear Joanne I thought that was what you meant and we do appreciate you clarifying the situation. Thanks again Clare (Patient Services Manager)
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Review titled Excellent practice
Rated 5 stars out of 5
by Darren Clark - Posted on 14 May 2024
Extremely helpful and professional. Put my at ease and so helpful. I found the hole process very easy.
Visited May 2024
Review titled Corner Place Surgery
Replied on 17 May 2024
Dear Darren Thank you for your feedback. I am glad you have your experience with the surgery positive. I will ensure that the member of staff is aware of this positive feedback, because it does make a difference. Clare - Patient Services Manager
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Review titled Super practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
So very helpful when filling first online request . I was taken through the whole system with no problems and no rush
Visited January 2024
Review titled Corner Place Surgery
Replied on 01 February 2024
Dear Patient Thank you for your feedback. We are very pleased to hear that you had a good experience with one of our reception team, going through the online klinik form. We hope that you will feel confident in using this in future. I will have great pleasure in passing on this feedback to the team. Clare (Patient Services Manager)
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Review titled let down - not the first time
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2023
had to call 111 on thursday 7th of December with amongst other things head pains . I was told a GP would call which they did within hours of the call and a after a discussion where he did not appear to be overly concerned said he would call on Tuesday the 12th . No call at the time of writing this email
Visited December 2023
Review titled Corner Place Surgery
Replied on 27 December 2023
Dear Patient Thank you for your feedback. I'm sorry to hear that you were not happy with the discussion you had with the Doctor on the 7th December and that they felt it could wait until the 12th December. I do hope you received your call on the 12th December as suggested? Our Practice Manager Evie Rogers would be happy to look into this further if you would like to contact the surgery with your name. If you would like to do this online, please complete a klinik form via our new website https://cornerplacesurgerypaignton.nhs.uk/ we can then forward this request to her. Many thanks Clare (Patient Services Manager)
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Review titled Fantastic asthma review
Rated 5 stars out of 5
by Debz - Posted on 22 December 2023
I had an ashma review many years ago and was put off by the whole experience, so was hesitant to go. However, I was pleasantly surprised on this visit and wouldn't hesitate to go again. She was professional, caring, cheerful, giving me all the information i needed and couldn't have been more helpful.
Visited December 2023
Review titled Corner Place Surgery
Replied on 27 December 2023
Dear Debz Thank you for taking the time to feedback to us. I will ensure that the Nursing team are aware of our positive comments! Many thanks Clare (Patient Services Manager)