Cornerstone Family Practice
Cornerstone Centre, 2 Graham Street, Beswick, Manchester, Greater Manchester, M11 3AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waste of time
Rated 1 star out of 5
by Jennifer Phythian - Posted on 20 December 2022
Spoke to doctor yesterday she told me to phone at 8 as she wanted to see me face to face as I am not good at all I phoned for 2 hours someone rude woman eventually answered to be told 9th of January the next appointment she was very rude saying the doctor told you to ring at 8 not 10 I told her I couldn’t get through she said yh well we’re busy (rude) why are you expecting new patients when you can’t see the ones you have. I will go a&e and never use this doctors again.
Visited December 2022
Review titled Cornerstone Family Practice
Replied on 22 December 2022
Dear Jennifer, My name is Bernadette Buckley and I am the Practice Manager here at the surgery. I am very sorry for the negative experience you have had at the surgery recently. I am going to investigate the incident with the relevant staff members. If you wish to speak to me directly please ring the surgery. Thank you. Bernadette Buckley Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Nouman tariq - Posted on 23 December 2022
The whole team was very good responsive and the service was prompt. I am very confident to recommend their services to friends and family.
Visited December 2022
Review titled Cornerstone Family Practice
Replied on 14 March 2023
Thank you very much for your positive feedback which I will pass on to the team, it is always good for us to hear this and we will keep trying to improve. Kind regards Bernadette Buckley Practice Manager
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Review titled Good Doctors surgery
Rated 5 stars out of 5
by Sylvia Lennox - Posted on 09 January 2023
I have been a patient with this family practice for over forty years. During this time I have always been treated with respect and kindness form all members of staff. The care given to my late husband by the doctor was second to none. The support and help I received during this sad time by all staff helped me more than they will ever know. They were excellent , I will be forever grateful to them all.
Visited December 2022
Review titled Cornerstone Family Practice
Replied on 14 March 2023
Thank you so much for your positive feedback which is always good to receive, it really helps the team to know we are appreciated and we will keep trying to improve. Kind regards Bernadette Buckley Practice Manager