Cornwall House Surgery
Cornwall Avenue, Finchley, London, Greater London, N3 1LDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank you for your help
Rated 5 stars out of 5
by Mrs Hayley Peller - Posted on 19 January 2023
I was an extremely stressed Mum calling the surgery as I was told at the pharmacy that my daughters medication was out of stock from the suppliers. The staff member I spoke to at the surgery could hear my panic and went above and beyond to help me get it sorted. I cannot thank her and the doctor enough for their help. I was able to get the medication and have a happy child! Thank you Cornwall House.
Visited January 2023
Cornwall House Surgery has not yet replied.
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Review titled All round caring team
Rated 3 stars out of 5
by Anonymous - Posted on 11 December 2022
I rang the GP to get a face to face appointment for my 18 year old daughter. The receptionist I spoke to was patient, empathetic, kind and really listened to me. She took the time to quickly solve the problem of patient consent, requesting a hand written letter from my daughter giving the GP consent to speak to me on her behalf. A GP contacted me within 3 hours and after listening carefully, and compassionately to what I had to say, booked a face to face appointment for the following day with one of her colleagues. The GP my daughter saw took a real interest in her concerns and after consulting with her about the next course of action has hopefully started the ball rolling on the best treatment for her going forward. My only issue, and hence not 5 stars, is that it took for me to get involved for her to have a face to face appointment, despite having tried herself on numerous occasions. In this instance though I could not fault the service we experienced, everyone I spoke to at the practice understood my frustrations and showed nothing but kindness, patience and sympathy.
Visited December 2022
Cornwall House Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Linda Moore - Posted on 31 December 2022
I rang Cornwell House surgery and spoke to a very pleasant receptionist concerning an urgent problem. She was extremely polite, patient and helpful, and arranged for a Doctor to see me the same afternoon. The Doctor was very thorough and arranged for tests for me. I would like to thank them both for their concern and prompt action. I came away feeling reassured and am extremely grateful to both of them. I am sorry that I am not allowed to refer to members of staff by name
Visited December 2022
Cornwall House Surgery has not yet replied.