Cosham Park House Surgery
Cosham Park Avenue, Cosham Park House Surgery, Cosham Park Avenue Cosham, Portsmouth, Hampshire, PO6 3BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
So much better to be able to speak to someone face to face rather than over the phone. Far better service and nurse was fabulous. Last time I had a phone call and the doctor basically asked what treatment would I like to go on, so this was a far better experience.
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 19 September 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Friendly welcome by the nurse and told what the blood test would show. Efficiently taken and I was on my way after being told that the results would take a week and I’d only receive a call back if the results showed something unusual
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 19 September 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Recent appointment Went for for my appointment, was called into the room on time. Nurse very friendly and pleasant, made me feel at ease straight away,
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 19 September 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
After the stress of trying to get an appointment at Crookhorn surgery, trying on line with no lucg, getting messages with links which were confusing and holding in queues, I was so suprised and happy to get an appt to so quickly to remove a mole. The process and speed at Cosham was brillaiint. The Dr and assistant were absolutely lovely. I need to move surgeries!!
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 22 September 2023
We are sorry that you had difficulties in trying to get an appointment with us, but glad you were able to be seen at Cosham and had a positive experience.
Provided by Working Feedback
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Review titled My experience
Rated 2 stars out of 5
by Kenneth C - Posted on 06 September 2023
The nurse taking bloods tried 5 times to get blood with no success, so she made another appointment, i had already waited 2 weeks now i have to wait till 11th sept for snother attempt, and the parking is a joke, had to park in tescos and walk through, not good enough considering it was the dr that insisted i had bloods done to diagnose my chest problem......all staff very friendly though
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 11 September 2023
Thank you for your feedback. I am sorry that the nurse was unable to draw your blood, this does sometimes happen. We would have offered you the next available appointment. With regards to the parking, this is not guaranteed and is not contractual. I hope that the blood test helps to diagnose.
Provided by Working Feedback
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Review titled Registered me as pregnant falsely
Rated 3 stars out of 5
by Holly F - Posted on 11 September 2023
Recent appointment was absolutely fine and all of them always are, however on my previous appointment someone had put the wrong code in and registered me as being pregnant. I was then bombarded with notifications on my 16 week boosters for my 'unborn baby' which is pretty devastating being I have fertility issues. A very weak apology was given. Utterly gobsmacked how this could happen.
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 15 March 2024
Thank you for your feedback. I am truly sorry that this has happened to you. I will share this with our team.
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Review titled Cancelled appointment
Rated 4 stars out of 5
by Nicholas J - Posted on 21 September 2023
Received a txt msg to advise appointment cancelled due to illness! So why did I get this review as appointment was never going to happen????
Visited September 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 15 March 2024
Thank yo for your feedback. We are sorry that your appointment was cancelled and that we then requested feedback for that cancelled appointment.
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Review titled Great understanding and support
Rated 5 stars out of 5
by Lorraine - Posted on 29 August 2023
Front line staff take time to listen, understand ensuring they have all the facts, getting answers and going the extra mile for me and I am sure other patients
Visited August 2023
Review titled Cosham Park House Surgery
Replied on 31 October 2023
Thank you for taking the time to provide your comments. We are pleased we have provided a service to your expectations.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Lisa M - Posted on 09 August 2023
This was the first time in a long time that I had a F2F appointment with a doctor. I didn’t have to wait too long and he was thorough and listened to me.
Visited August 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 31 October 2023
Thank you for your feedback.
Provided by Working Feedback
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Review titled My recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2023
I attended an appointment at the Crookhorn Surgery. The doctor put me at ease from the very Start making me feel relaxed and comfortable throughout the appointment. I left the surgery feeling that my needs had been met and I had a clear way forward with a treatment plan.
Visited August 2023
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 31 October 2023
Thank you for your kind comments, we will share these with our team.
Provided by Working Feedback