Cosham Park House Surgery
Cosham Park Avenue, Cosham Park House Surgery, Cosham Park Avenue Cosham, Portsmouth, Hampshire, PO6 3BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Your recent appointment Steroid injection in both knees
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
My recent appointment was for an steroid injection in both knees because I have mild osteoarthritis in both knees. The nurse that did the injections was brilliant as i was informed of everything that they were doing and treated me exactly as You would expect to be treated. Very pleased and I wouldn't hesitate to come back if or when I need this injection again.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
Vaccinations. Very easy to arrange, on line. I booked an early appointment and treated before my appointment time, as I arrived early.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for taking the time to provide these comments. We will ensure that we share this with our team.
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Review titled My experience
Rated 5 stars out of 5
by Angela F - Posted on 22 January 2024
The nurse who saw me on the day was very helpful she had time to listen to me it's the first time I saw someone that that put herself out to not rush you I would like to have her every time I had my B12 very nice lady
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
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Review titled Your recent appointment
Rated 1 star out of 5
by Anonymous - Posted on 02 January 2024
Sadly, after consulting with two other medical clinicians, who agreed that I needed to be seen due to previous history and symptoms, I was told that there was nothing wrong, and I would have to wait 6 wks for a chest cray if it is a chest infection. Told me to come back if worse. I have sadly had to resort in self medicating with antibiotics as I couldn’t breathe and know my own body. I shouldn’t have had to resort to using someone else’s antibiotics but they could see how poorly I was. These have worked wonders and I am now improving. A terrible service, made to feel a fraud and a time waster! I stressed she should have looked at my history. -multiple PE lungs/ chest infection double pneumonia and pleurisy and given half an hour to live- I know when not to risk a chest infection. It’s sad nowadays that the staff, in this case a nurse doesn’t know the patients history. It could have got a lot worse for me!!! I hardly ever go to the doctors- that should also show I was worried. I never had a wheeze or a cough when I was really ill last time.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for your feedback. Please do contact via email on J82155.complaints@nhs.net this will allow us to investigate and provide the outcome directly to you.
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Review titled Seen more or less on-time
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2024
Car parking seems to be an issue, even the text reminder states leave plenty of time for parking. Priority should be given to patients or equalise the appointments with their other surgeries. I was seen more or less on time, and the podiatrist seemed to be a nice enough chap. The consulting room was very warm and had to ask for the window to be opened, even he admitted it was very warm in there.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to leave us feedback, we will pass this on to the team.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Hilary R - Posted on 23 January 2024
I was very pleased to get treatment that I had requested 18 months ago, also very pleased to meet in person my named doctor. What a decent human! I was treated very well with many questions answered. Everything was attended too including forward appointments. It was good to feel that the system appears to be working so much better than it has done in the previous years. Good for staff and patients!
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for taking the time to provide such thorough feedback. We will ensure we share this with all of our team.
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Review titled Knee injection
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
I was treated with respect, he talked me through the injection, and asked me if i needed any more information, which i did not, and was quite happy when i left
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Terrible worst practice around
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2024
Worst doctors practice around Their rules are terrible and putting people's lives at risk, their so called e-consults are a joke, never get back to you when they state, and when they do they just say call the doctors 8am so wasting time, huge joke, they never get back to you, appointments are like winning the lottery, dont bother complaining they send me a copied and pasted reply stating they don't care, They are seriously putting people lives at risk, Other doctors around don’t behave in this manners or have these outrageous and ridiculous rules, When will they be made to do what they are paid to do which is care and look after people, Sadly the good staff that be work in there are unable to do a good job,
Visited January 2024
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for your feedback. I am sorry that this is how you feel about our Practice. I would like to assure you that we listen to our patients and we do all we can to ensure we are offering the best standard of care we can. We answer all complaints that are received after thorough investigation, please do contact us on J82155.complaints@nhs.net to enable us to to this for you and provide a direct response.
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Review titled Diabetic Annual review
Rated 5 stars out of 5
by Catherine M - Posted on 02 January 2024
Appointment was on time and the lady doing the examination etc was very pleasant.When checking my blood test results on line which were all normal I was disconcerted to see my BP height and weight entered as part of my review as none were checked at my appointment
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for your feedback. I am surprised that your BP, height and weight wasn't collected via the POD in the waiting room however, this could have been recently collected via another source that we have been able to use. I will share this with the team for learning.
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Review titled NHS Health Check
Rated 5 stars out of 5
by Becktash M - Posted on 03 January 2024
Very nice nurse and knowledgeable. Made me feel comfortable and explained everything. Surgery not too busy and no waiting time. Results arrived promptly. Phone lines are at times difficult to get through
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback