Country Park Practice
Woodside Health Centre, 3 Enmore Road, South Norwood, London, Greater London, SE25 5NTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Country Park Practice.
Reviews
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Review titled My favourite doctor
Rated 4 stars out of 5
by Anonymous - Posted on 22 November 2024
I just had an appointment with a great doctor. It was a follow up appointment from the week before. My doctor was thorough, friendly and very knowledgeable and I felt comfortable in what she told me.
Visited November 2024
Review titled Country Park Practice
Replied on 28 November 2024
Thank you for sharing your positive experience with us. We're delighted to hear that your doctor was thorough, friendly, and knowledgeable, making you feel comfortable during your follow-up appointment. If there's anything more we can assist you with, please don't hesitate to get in touch. We truly appreciate your feedback and look forward to continuing to provide you with excellent care. Best regards, Country Park Practice
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Review titled Quickly seen by a doctor
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
I called at 8am when they opened and I was called an hour later by a doctor. I then was given an appointment that morning with the same doctor that I spoke with on the phone. The whole process was speedy and simple. The doctor was also lovely and very helpful. Within 4 hours from my initial call to the practice, I had been seen and was back home with my prescription.
Visited November 2024
Review titled Country Park Practice
Replied on 28 November 2024
Thank you for your wonderful feedback! We're pleased to hear that you had a seamless experience and were able to see the doctor so promptly. It’s great to know that the process was efficient and that the doctor provided helpful and compassionate care. Your satisfaction is very important to us, and we’re glad we could meet your expectations. If there’s anything more we can do, please don’t hesitate to reach out. Best regards, Country Park Practice
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Review titled Friendly and quick
Rated 4 stars out of 5
by Bradley - Posted on 12 September 2024
Felt listened to and cared about. An appropriate prescription was given right away. No appointments were available for a while and so this was a great solution for me. Thank you
Visited September 2024
Review titled Country Park Practice
Replied on 12 September 2024
Thank you for your positive review, Bradley! We're glad to hear that you felt listened to and received the care you needed promptly. We understand the difficulty with appointment availability and are happy that a suitable solution was found. If you need any further assistance, please don't hesitate to reach out. Kind regards, Country Park Practice
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Review titled Great advice
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
GP listened carefully and I received the appropriate guidance medication and action to follow. I have been with this practice for many years and they never let me down
Visited August 2024
Review titled Country Park Practice
Replied on 02 September 2024
Thank you for your wonderful 5-star review! We're delighted to hear that you received the guidance and care you needed. Your loyalty over the years means a lot to us, and we're committed to continuing to provide the same level of support and service. If you need anything else, please feel free to reach out. Kind regards, Country Park Practice
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2024
Called at 8, seen at 10.40, with prescription collected by 11.30 - excellent service, and I felt valued.
Visited August 2024
Review titled Country Park Practice
Replied on 20 August 2024
Hi, Thank you for your fantastic 5-star review! We're so glad to hear that you had such a positive experience with our service. It's great to know that everything from your call to receiving your prescription went smoothly and that you felt valued during your visit. If there's anything else we can assist you with, please don't hesitate to reach out. Kind regards, Country Park Practice
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Review titled Great doctors and reception staff
Rated 5 stars out of 5
by KJA - Posted on 13 July 2024
The Dr was knowledgeable, helpful and friendly as always. The reception staff also helped to make it a pleasant experience despite me feeling unwell. They were also warm, friendly and helpful.
Visited July 2024
Review titled Country Park Practice
Replied on 15 July 2024
Hi KJA, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with both our doctors and reception staff. It's great to know that our team was knowledgeable, helpful, and friendly, and that they contributed to making your visit pleasant despite you feeling unwell. Your kind words mean a lot to us. Kind regards, Country Park Practice
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Review titled Great GP
Rated 5 stars out of 5
by S Neil - Posted on 20 August 2024
I’ve had several appts with different doctors at country park practice and most of the doctors have been excellent and very thorough. However on this occasion I would like to highlight Dr P for the care he’s shown to establish cause of my ill health. I’m aware doctors are busy but Dr P have found the time to do all he said he would do including referrals, follow up calls to update me on progress etc. really happy with the service so far….
Visited May 2024
Review titled Country Park Practice
Replied on 20 August 2024
Hi S Neil, Thank you so much for your wonderful 5-star review! We're delighted to hear that you've had consistently positive experiences with our doctors. It's especially great to know that Dr. P provided you with thorough care, taking the time to follow up and ensure your well-being. Your satisfaction is our priority, and we’re thrilled that you’re happy with the service. If there's anything more we can do for you, please feel free to reach out. Kind regards, Country Park Practice
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Review titled Great practice
Rated 5 stars out of 5
by Maxine Smith - Posted on 03 May 2024
I attended my appointment this morning, the doctor I saw was very understanding & professional. She made me feel at ease , she explained what she thinks is going on with my health situation & she totally made sense. It was so nice to see a doctor who took the time to explain the problem I’m going through & make me feel less anxious. Thank you.
Visited May 2024
Review titled Country Park Practice
Replied on 21 June 2024
Hi Maxine, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with your doctor. It's great to know that she made you feel at ease, explained your health situation clearly, and helped reduce your anxiety. Your kind words mean a lot to us. Kind regards, Country Park Practice
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Review titled Great Service
Rated 5 stars out of 5
by keith preddie - Posted on 18 April 2024
This time I did not even bother using the new app , it's so annoying. I called @ 8am ,2nd in the Que, receptionist answered within 5 minutes, I explained the reason for my call, receptionist was polite and professional, offered me a face 2 face appointment 4 the same day, i requested a phone appointment 1st, no problem, 9.30 Doctor called , as I was at work I was given the option to send images of my symptom b4 medication could be given, Dr text me a secure site to send images , within 5 minutes of sending images DR called me back and agree ed to provide me with medication and even offered to send the prescription to a pharmacy close to where I was. very good fast efficient service ....Thank you
Visited April 2024
Review titled Country Park Practice
Replied on 19 April 2024
Dear Keith, Thank you so much for sharing your positive experience. We're thrilled to hear that you found our service to be fast, efficient, and accommodating to your needs. Providing timely and effective care is always our priority, and we're glad to know that you felt supported throughout your interaction with us. If there's anything else we can do for you in the future, please don't hesitate to reach out. Kind Regards, Country Park Practice
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
New to the Gp Practice, good communication with Dr and the staff at main reception, getting health issues seen to and getting the ball rolling
Visited February 2024
Review titled Country Park Practice
Replied on 04 March 2024
Dear Patient, Thank you for your 5-star rating and for taking the time to share your positive experience with us. We're delighted to hear that you found our service to be great and that you had good communication with both the doctor and our staff at the main reception. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help and ensure your health needs are met efficiently. Kind Regards, Country Park Practice