Coventry GP Group of Practices
Jubilee Crescent, Radford, Coventry, CV6 3FAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2025
I am incredibly disappointed with the care and service at this facility. My first experience was deeply concerning—my wife was misdiagnosed, and the delay in proper treatment nearly cost her life due to sepsis. To make matters worse, the staff has consistently given incorrect information about opening times, causing unnecessary confusion. More recently, I saw a GP three weeks ago, only to find out that a referral I was promised had never been submitted. This lack of attention to detail and the poor communication is completely unacceptable. I expected better from a healthcare provider, and I am thoroughly dissatisfied with the overall experience.
Visited January 2025
Coventry GP Group of Practices has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Mr Julian Wilson - Posted on 25 April 2024
After waiting for over 8 hours for a call back on 111 after phoning because I was passing a substancial amount of blood, being talked over, then missdiagnosed, then told antibiotics were the answer without any interest of the cause of my blood loss over the phone by a doctor who didn't appear to be interested, the following day I and day staff on 111 contacted my gp at jubilee health centre as I was still passing blood, even tho the practice was fully booked they squeezed me in as an emergency, due to their quick actions and obvious patent care I was reffered for scans / tests which resulted in a diagnosis of stage 2 / 3 bladder cancer, I have since had 2 lots of surgery and am waiting for bcg treatment with a good chance of recovery, If it wasn't for the diligence of the practice I would have taken antibiotics and wouldn't have known about my cancer until it was untreatable with obvious results, Yet again I cannot praise the practice enough
Visited December 2023
Review titled Coventry GP Group of Practices
Replied on 08 October 2024
Dear Patient, Thank you for your positive comments about our practice. We are pleased you had a good service and we are grateful for your feedback. We will share your comments with the wider team. Thank you. Many thanks Practice Manager CoventryGP
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Review titled Really understanding
Rated 5 stars out of 5
by kelly gleeson - Posted on 10 May 2023
I feel really supported by all the staff and I am impressed with how on the ball they are I would definitely recommend
Visited May 2023
Review titled Coventry GP Group of Practices
Replied on 16 November 2023
Dear Patient, We thank you for your positive feedback We will continue to work towards patient satisfaction. Many thanks Practice Manager CoventryGP