Cranes Park Road Surgery
25 Cranes Park Road, Sheldon, Birmingham, West Midlands, B26 3SEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cranes Park Road Surgery.
Reviews
-
Review titled Wonderful caring practice
Rated 5 stars out of 5
by Pearl Yvonne Lee - Posted on 05 July 2024
Was given a same day appointment which was really necessary Staff great helpful and caring has always Dr superior was wonderful so understanding and caring even took the trouble to phone the following day to check if I was alright not many if any surgeries would do that Dr always takes time and never ever rushes you out of her consulting room thank you Dr and staff for all your help appreciated
Visited July 2024
Review titled Cranes Park Road Surgery
Replied on 05 July 2024
Dear Pearl Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Great personal service
Rated 5 stars out of 5
by Simon - Posted on 12 June 2024
Having been a patient for 18 months now I can honestly say the service is very personal, very professional and the best I've ever received, the doctor and staff go out of their way to get to know you and tailor the service they provide to my personal needs. The doctor is passionate about the care she provides and genuinely cares about her patients, I feel like a person with health problems and not just a 4 minute inconvenience rushed out of the door. The reception staff are excellent and again, genuinely care. A***
Visited May 2024
Review titled Cranes Park Road Surgery
Replied on 05 July 2024
Dear Simon Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Wonderful Surgery
Rated 5 stars out of 5
by Pearl and Peter Lee - Posted on 13 May 2024
Yet again we had to visit Cranes Road Surgery same day appointment the Dr plus staff are so good can’t help patients enough nice to have someone who listens and does not hurry you out thank you to Dr and staff for your caring way it it so much appreciated
Visited May 2024
Review titled Cranes Park Road Surgery
Replied on 13 May 2024
Dear Pearl and Peter Thank you again for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Pearl and Peter Lee - Posted on 07 March 2024
Feel must review Cranes Road Park Surgery after seeing news about GP’s not picking up on needing B12 Dr at this surgery is excellent after explaining how poorly I felt did tests now on B12/folic Acid and also found Pernicious Anemia there was no hesitation in sorting me out straight on my case thank you whilst sending this review would like to mention how good the staff are putting patient at ease and listening to them even though they are busy couldn’t wish for better support from Drs and Staff feel lucky being with this surgery confident they have mine and husbands care with them and always get an appointment
Visited March 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Pearl and Peter Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Great Doctor
Rated 5 stars out of 5
by Julia Smith - Posted on 06 March 2024
My husband and I are treated well by our Doctor very efficiently, blood tests, inoculations, blood pressure, ECG Etc. The doctor always keeps a close eye on my various health issues. Under current constraints with the NHS our service is first class
Visited March 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Julia Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Michael Cunningham - Posted on 05 February 2024
Managed to get an appointment the same day I phoned and the appointment went ahead on time. Always a warm welcome from the doctor who is well aware of my medical condition and shows genuine concern and gives good sound practical advice and I am more than happy with this practice
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 February 2024
Dear Michael Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by ChristineG - Posted on 06 February 2024
I was able to obtain a same day appointment with my GP who conducted a thorough examination and listened to me carefully. The doctor made a prompt referral for tests and as a result I was seen quickly at a local hospital. I was able to then obtain a speedy follow up appointment with the GP to discuss next steps. All round a positive experience with everything explained clearly and concisely and I felt I had been treated promptly and with a good level of patient care.
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Christine Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Excellent Doctors Practice
Rated 5 stars out of 5
by Bill Farnsworth - Posted on 16 February 2024
I have nothing but praise and respect for this doctors practice. I telephoned for an appointment and the call was answered without delay. My appointment was made for the same day and I was seen by the doctor at the appointment time. My issue was dealt with professionally and all my concerns and questions answered. The service given from reception through to doctor is exceptional. Thank you.
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Mr Farnsworth Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Dr really listened to my concerns and was able to provide me with a quick appointment and diagnosis my problem by liaising quickly and efficiently with specialist service. Dr then gave me feedback in a timely manner
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Patient Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
-
Review titled Helpful staff
Rated 5 stars out of 5
by Cheryl Inniss - Posted on 05 February 2024
Phoned for an appointment today had to wait 9 minutes before call was answered, reception apologize for keeping waiting And then booked me an appointment. Staff was helpful with NHS app
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 February 2024
Dear Cheryl Thank you for your feedback of your visit, it is greatly received and I will forward onto the Doctor and Staff. Unfortunately, Monday's are a busy period, but I will look at ways to improve call flow. Thank you Richard Johnson Practice Manager