Cranleigh Medical Practice
18 High Street, Cranleigh, Surrey, GU6 8AEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cranleigh Medical Practice.
Reviews
-
Review titled Excellent Practice
Rated 5 stars out of 5
by Rob Flacks - Posted on 14 March 2025
My experience today with the GP was excellent. He was extremely thorough, professional and helpful, caring and highly knowledgeable, and introduced one or two extra suggestions which I hadn’t thought of. I have come away from the Surgery singing his praises.
Visited March 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Caring and Helpful
Rated 5 stars out of 5
by Keith Field - Posted on 18 March 2025
I have found both the medical and administrative staff at Cranleigh Medical Practice extremely polite, patient and helpful. Working within the constraints of the current NHS systems they do all they can to make the experience of using the centre personal, relaxed, flexible and efficient. It was a joy to meet my ‘new’ GP recently and I was greatly encouraged and reassured from doing so. Knowing the time pressures GP’s are under I felt he took both time and trouble to ensure I understood everything and felt safe and comfortable during the appointment. I feel that the centre has made great strides in recent years to improve and enhance the experience of those who use their services.
Visited March 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Great GP appointment and follow up
Rated 4 stars out of 5
by Mrs Gill Shutts - Posted on 23 March 2025
It is hard to get an appointment at CMP, and in all honesty I’m not sure the newly outsourced telephone appointment service is an improvement; my parents had a very confusing call with the appointment ‘agency’ when my elderly father was ill, which left her with completely the wrong information. However, once you get to see a GP you can be assured of first class attention with thorough and knowledgeable help. The follow up support given personally to my parents (and myself) by their GP is very reassuring and helpful. In summary, communication with the practice is difficult, but the GP care, once received, is excellent.
Visited March 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Cranleigh Medical
Rated 5 stars out of 5
by Ron Boon - Posted on 10 March 2025
Recent assessment for diabetes after being placed on additional therapy. HbA1c results came back showing no improvement in sugars. Assessment on form indicated sugars high but stable. No action. This was incorrect as I was on a low starting dose of the medication and this should have alerted the reviewing doctor that the dose needed to be increased to the therapeutic level. Fortunately I had an appointment for another condition with another doctor and he did a thorough check on my overall health and test results and was able to see that my diabetes treatment should have been adjusted. Improved oversight of test results is required
Visited March 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Perfect service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
Initial call answered within 4 minutes. C/b received within 1 hour. Referred to book online app't with physio. Booked for 2 days later. Seen within 5 mins of app't time. Assessment thorough and unrushed. Prognosis received and advised referral made for gp to prescribe medication. GP called an hour later to discuss and stated prescription raised for medication plus additional stomach protecting drug. All collected from pharmacy before closing.
Visited February 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 26 February 2025
Recently requested from Cranleigh a tetanus injection for a very minor injury due to a pin head punctual injury sustained on a barbed wire fence, it is my understanding my tetanus protection may have expired, I contacted the Health Center, but was advised, just to add to the climate emergency, that I needed to attending a facility in Haslemere or Horsham, as they could not provide me with the potentially necessary injection for what would have been at most a 2 minute appointment. What happened to run of the mill services previously provided by Medical Centres?
Visited February 2025
Cranleigh Medical Practice has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Alison Perren - Posted on 12 December 2024
Excellent response time and treatment for a lump which came up under my arm and all online - thank you!
Visited December 2024
Cranleigh Medical Practice has not yet replied.
-
Review titled Fantastic Service.
Rated 5 stars out of 5
by Daran Morris - Posted on 08 December 2024
Amazing service, very easy to get an appointment, the whole surgery was sparkly clean. Very thorough examination and prompt diagnosis, with excellent aftercare and advice.
Visited December 2024
Cranleigh Medical Practice has not yet replied.
-
Review titled Great support
Rated 5 stars out of 5
by Richard Butcher - Posted on 01 November 2024
A referral from Cranleigh medical had not been received by Royal Surrey Hospital. The investigated and went to a lot of trouble too get to the bottom of it. They advised me how to resolve which I was able to successfully do and the referral is now being dealt with as a matter of urgency
Visited October 2024
Cranleigh Medical Practice has not yet replied.
-
Review titled Fantastic Practice
Rated 5 stars out of 5
by Mick Turrell - Posted on 02 October 2024
I called dr yesterday at 8 am saw dr chew at 12.15 absolutely brilliant dr she sent me to a@e at royal surrey for an investigation which was fine !! dr chew called me today to discuss my condition and medical plan moving forward . dr chew is a fantastic caring dr as are all of the staff at my drs practice not forgetting all the staff I saw at royal Surrey yesterday my experience yesterday and today was absolutely first class can’t thank dr chew and team enough 👍👍👍👍👍👍👍👍👍
Visited October 2024
Cranleigh Medical Practice has not yet replied.