Crawley Road Medical Centre
479 High Road, Leyton, London, Greater London, E10 5ELContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Crawley Road Medical Centre.
Reviews
-
Review titled Positive improvement
Rated 4 stars out of 5
by Anonymous - Posted on 18 November 2022
Responding quickly to any communication I have sent. Reception are helpful and when speaking to the doctors they generally seem to care & know my history. Great improvement.
Visited November 2022
Review titled Crawley Road Medical Centre
Replied on 04 December 2022
Thank you for your positive comment and recognising the improvements we are making to our services.
-
Review titled Todays Visit
Rated 4 stars out of 5
by Ayub Patel - Posted on 27 October 2022
This review is based on this morning visit at 8.00am As directed by one of the reception staff last night (26th) I attended the surgery re my son. Initial interaction with reception was not very good but eventually phone consultation was booked to take place between 12noon and 1pm However, one of the GP called back within 20 mins and after consultation agreed to see my son face to face This demonstrates the GP's at the surgery are excellent. I have been with the practice for 25 years or so and I have never had a reason to say anything negetive about them (bssed on in-house GP's) The initial reaction mentioned earlier could have been handeled much better from both sides Perhaps a face to face meeting with the manager may be a way forward.
Visited October 2022
Review titled Crawley Road Medical Centre
Replied on 29 October 2022
Ayub Thank you for your honest feedback. We would appreciate the chance to meet you to discuss in more detail and will reach out to you for this to happen.
-
Review titled Practice closed when I had an appointment booked
Rated 1 star out of 5
by Anonymous - Posted on 29 September 2022
I had a saturday appointment booked for about two weeks, on the Friday I received the appointment reminder text. When I turned up for my appointment on the saturday there was no member of staff inside and of course no one answering the phone. There was one other patient outside who also had an appointment, we waited for one hour. Both of us had taken the day off work for this appointment. Complete disregard for people's time, income and health. I have heard nothing from this practice all week.
Visited September 2022
Review titled Crawley Road Medical Centre
Replied on 29 October 2022
Thank you for providing feedback and we are sorry about this situation. Please contact the practice manager to discuss the matter in more detail.