Cross Deep Surgery
Cross Deep Surg & Med Ctr, 4 Cross Deep, Twickenham, Middlesex, TW1 4QPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2023
Cross Deep are wonderfully kind and helpful. They work very hard to take great care of our family. We’ve been with the practice for over thirty years and always experienced an excellent level of care.
Visited August 2023
Review titled Cross Deep Surgery
Replied on 04 September 2023
Dear Patient, Thank you for taking the time to write a review, it is much appreciated. Feedback from patients is extremely important and has been shared directly with the practice staff. Thank you again.
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Review titled Great facility
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
Came for an ultrasound on Wednesday-excellent friendly staff, very efficient practice. It’s great to be able to get an ultrasound locally without having to travel to Kingston Hospital. Thanks
Visited July 2023
Review titled Cross Deep Surgery
Replied on 31 July 2023
Dear Patient, Thank you for taking the time to write a review. Feedback from patients is extremely important so thank you for taking the time to feedback to us, it is much appreciated.
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Review titled Ultra sound
Rated 5 stars out of 5
by Elizabeth S - Posted on 11 May 2023
Today I attended the surgery for an ultra sound on my stomach and was treated with kindness, consideration and professional care. Thank you for your time….
Visited May 2023
Review titled Cross Deep Surgery
Replied on 25 May 2023
Dear Patient, Thank you for taking the time to write a review. Feedback from patients is extremely important and has been shared with our Team. Thank you again for taking the time to feedback to us, it is much appreciated.
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Review titled Excellent receptionists
Rated 5 stars out of 5
by Frances Atkins - Posted on 24 May 2023
I have always been happy with my experience at this surgery but must add that the receptionists are outstanding. Always helpful, calm and friendly. They go the extra mile for the patients. Their job is complicated and often difficult, so their competency is to be admired.
Visited May 2023
Review titled Cross Deep Surgery
Replied on 25 May 2023
Dear Frances, Thank you for taking the time to write a review. Feedback from patients is extremely important and has been shared with our reception team and the wider practice team. At a time when demand continues to be unrepresented, we are very grateful for your kind words. Thank you again for taking the time to feedback to us.
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Review titled Excellent receptionists
Rated 5 stars out of 5
by Frances Atkins - Posted on 24 May 2023
I have always been happy with my experience at this surgery but must add that the receptionists are outstanding. Always helpful, calm and friendly. They go the extra mile for the patients. Their job is complicated and often difficult, so their competency is to be admired.
Visited May 2023
Review titled Cross Deep Surgery
Replied on 25 May 2023
Dear Frances, Thank you for taking the time to write a review. Feedback from patients is extremely important and has been shared with our reception team and the wider practice team. At a time when demand continues to be unrepresented, we are very grateful for your kind words. Thank you again for taking the time to feedback to us.
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Review titled Excellent triage service
Rated 5 stars out of 5
by Stephen Tetley - Posted on 11 April 2023
My pharmacy recommended I use the practice online triage service. I sent a photo of a wound and short narrative. A doctor phoned me later that day, prescribed some antibiotic cream and arranged for me to see a nurse the very next day. Such swift and helpful care. Excellent!
Visited April 2023
Review titled Cross Deep Surgery
Replied on 13 April 2023
Thank you for taking the time to write a review. Feedback from our patients is extremely important and has been shared with the team. The online triage system is a new system so we are delighted to have received your positive feedback as an example of how well this can work. Thank you again for taking the time to feedback to us.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2023
Suffering from white coat syndrome, I cannot rate highly enough the support and service I received at Cross Deep. When I first booked in for an ultrasound, I shared with the staff that I was extremely anxious. They asked if I would like a note left on my record - I wish every medical service would offer this! On going to my appointment, the staff member who conducted the ultrasound was incredibly supportive, patient and reassuring. The office team were warm and welcoming. The service I received from booking, to the appointment itself cannot be faulted - exceptional service and customer care.
Visited April 2023
Review titled Cross Deep Surgery
Replied on 05 April 2023
Thank you for taking the time to write a review. Feedback from our patients is extremely important and has been shared with the team. We take such pride in the work we do and as demand continues to be unprecedented, we are extremely grateful for your kind words. Thank you again for taking the time to feedback to us.
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Review titled Ultrasound
Rated 4 stars out of 5
by S. Roe - Posted on 20 March 2023
I had an Ultrasound at this practice, which meant I did not have to attend Hospital. It was convenient and quick. The lady who performed the scan was friendly and put me at my ease.
Visited March 2023
Review titled Cross Deep Surgery
Replied on 21 March 2023
Dear Patient, Thank you for taking the time to write a review. Feedback from patients is extremely important and has been shared with our Ultrasound Team. Thank you again for taking the time to feedback to us, it is much appreciated.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2023
The health professional who carried out my ultrasound was friendly and put me at ease even though the procedure was extremely uncomfortable . I really hope the service continues to be funded.
Visited January 2023
Review titled Cross Deep Surgery
Replied on 18 January 2023
Dear Patient, Thank you for taking the time to write a review. Feedback from patients is extremely important and has been shared with our Ultrasound Team & wider Practice Team. Thank you again for taking the time to feedback to us, it is much appreciated.