Crossroads Surgery
478 Cricklade Road, Swindon, SN2 7BGContact details and opening times
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Reviews
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Review titled Awful service
Rated 1 star out of 5
by Liam Langan - Posted on 13 November 2024
So I went to urgent care as advised by 111 and 999. I was really looked after and advised that I see my GP today for further investigations. I was very rudely dismissed with no help at all by a pretentious, arrogant receptionist. She not only made me feel unwelcome but made me feel stupid for even being there. I am very poorly and lacking energy and didn’t have the energy to argue or even express my concerns. I understand that the GP’s are extremely overrun with patients in need, hence me using 111 and going to urgent care before my GP! It’s easy to see why I decided to go to urgent care rather than the GP, the GP’s are useless! If I went, I guarantee they would’ve sent me up the hospital. I tried to save them time and added pressure with my decision and felt like they just don’t care. Very disappointed to say the least! This lady receptionist needs to learn customer service and common decency and people like her should not be in this role. I wonder how she would feel being abused like I have at crossroads GP, today?!
Visited November 2024
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