Crouch Hall Road Surgery
48 Crouch Hall Road, Hornsey, London, Greater London, N8 8HJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2024
I had excellent care on my recent visit. My appointment time was kept to and the doctor who I saw listened to my problem and gave some very good advice.
Visited September 2024
Crouch Hall Road Surgery has not yet replied.
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Review titled Helpful receptionist
Rated 5 stars out of 5
by Anne - Posted on 17 April 2024
This evening I had difficulty using their online appointments system but a wonderful receptionist offered to do it for me. So nice to meet a woman with such good peoples skills & a big smile to boot. Thank you.
Visited April 2024
Crouch Hall Road Surgery has not yet replied.
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Review titled Stressful making appointments
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2024
Trying to get an appointment using a link is stressful, you get bounced between 3 portals the nhs app ,patient access portal, it’s not the first time that the link hasn’t worked . I tried to rang back receptionist but remember from last occasion particular receptionist’s will just send link again. If your tired and not feeling great it’s takes up too much time. Not efficient.Ends up not helpful
Visited April 2024
Crouch Hall Road Surgery has not yet replied.
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Review titled A Great member of the practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 March 2024
I had a lot of problems with a referral and the receptionist helped to resolve them. He phoned the hospital and found out when the hospital will send me the date for my appointment.
Visited March 2024
Crouch Hall Road Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Amreen Makhtar - Posted on 04 October 2024
Everything about this practice is just fantastic - from the staff on reception through to the doctors - me and my partner were having a difficult time with fertility and one of the senior doctors at the surgery was incredibly supportive to us both and offered us great medical advice which ultimately helped us fulfil our dream of becoming parents. Overall the surgery is just incredible, you feel really well looked after. Thank you again for everything.
Visited January 2024
Crouch Hall Road Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Quick to respond to request for appointment. Very thorough investigations. Very kind. Can’t fault the practice
Visited December 2023
Crouch Hall Road Surgery has not yet replied.
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Review titled Responsive and caring practice
Rated 5 stars out of 5
by Deborah Ruth Brown - Posted on 24 November 2023
The practice always take time to get me and my children the care they need in a timely and personalised way.
Visited November 2023
Crouch Hall Road Surgery has not yet replied.
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Review titled Lack of information, uncaring
Rated 2 stars out of 5
by Anonymous - Posted on 10 May 2023
Worried with a back pain, GP asked for stool sample, took it in to be told that I should have brought it before 11am. They asked me to redo it. Was then called to say, oh you do not have to do it, just take it to the hospital. Conflicting information on the leaflet provided - clearly states: containers collected from the GP - return to GP! The person I talked to was only defensive, did not take responsibility for the lack of information they had around this.
Visited May 2023
Crouch Hall Road Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Will Hutton - Posted on 20 January 2023
From the fast responses to requests via the mobile texting services to the quality of advice and care received in person or via text/online/phone - always correctly judged - I cannot recommend this practice more highly
Visited January 2023
Crouch Hall Road Surgery has not yet replied.