Crown House Surgery
Retford Primary Care Centre, Retford Hospital, North Road, Retford, Nottinghamshire, DN22 7XFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing nurse!
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
I have recently had a nurse’s appointment at the surgery for a routine procedure, however this nurse took the time to discuss further issues going on and went out of their way to help. I was made to feel comfortable during a potentially Uncomfortable appointment, and I cannot thank this nurse enough for this. The world needs for nurses like them!
Visited January 2023
Review titled Crown House Surgery
Replied on 18 January 2023
Dear Patient Thank you for your kind feedback. Our staff work extremely hard to ensure that our patients receive the best care possible and so it is very rewarding for staff to hear that they helped a patient and made them feel at ease. I have fed your feedback to our Nurse Team and the wider practice team and we all thank you for taking the time to leave a review. Yours sincerely Jessica Edwards Human Resources and Personnel Development Manager
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Review titled Very responsive and great service
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
My 90 year old Grandma was unwell over Christmas. I emailed the GP Surgery at 11.15am requesting a GP review. A GP called me at 11.50am and arranged a home visit for 1pm to my Grandma. He communicated brilliantly and was very supportive and reassuring. His swift actions potentially reduced the risk of a hospital admission. Thank you
Visited December 2022
Review titled Crown House Surgery
Replied on 05 January 2023
Dear Patient Thank you for your positive feedback when requesting a GP review for your Grandma. Our staff work extremely hard to ensure that patients are seen by the most appropriate member of the team and within a reasonable time frame with the information they receive. I will pass your kind words on to the rest of the team at our next staff general meeting, I know they will be very appreciative of the feedback. We hope that your Grandma is recovering well and thank you for taking the time to submit a review. Yours sincerely Jessica Edwards Human Resources and Personnel Development Manager