Crown Medical Practice
Tamworth Health Centre, Upper Gungate, Tamworth, Staffordshire, B79 7EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled poor yet again
Rated 2 stars out of 5
by Mr Trevor Vernon - Posted on 11 May 2024
Been ringing every week for last 2 Months trying to get an appointment for my Cortisone Injection which was due in early April . After unsuccessfully requesting to speak to the Practice Manager ASAP today I surprisingly get an offer of an appointment at the end of this month which will be 2 Months overdue. The Drs are fine but the Practice Adminpractice is still woeful.
Visited May 2024
Review titled Crown Medical Practice
Replied on 13 May 2024
Dear Mr Vernon, Unfortunately, you have sent your review to the wrong practice as you have never been a patient with us. There are several practices in the country with the same name. Wishing you well. Kind regards
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Review titled Great practice
Rated 5 stars out of 5
by Carol Roberts - Posted on 09 May 2024
Phoned at 09.15 got an appointment 11.15 on 9th May. The receptionist and the practitioner I saw made my visit easy and stress free and my consultation was brilliant. Very well done Crown Medical
Visited May 2024
Review titled Crown Medical Practice
Replied on 13 May 2024
Dear Mrs Roberts, Thank you for your kind review. It is very much appreciated. I will ensure that your lovely comments are passed onto the Team. Kind regards
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Review titled No available appointments
Rated 3 stars out of 5
by Exasperated and fed up - Posted on 23 May 2024
I was sent a link, to book appointment. It offered next week. The new 'government directive' seems to actively prevent anyone trying to see or speak to a doctor. We never had this problem before & we have more doctors. How does that work? I have an auto immune deficiency but a computer says no! I'll be off the chemists, or ring 111 as advised by reception. Thanks a bunch.
Visited May 2024
Crown Medical Practice has not yet replied.
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Review titled Very Good Practice
Rated 5 stars out of 5
by Catherine Cox - Posted on 31 May 2024
We have always been able to speak to or see a health professional when we've needed to. Recently my husband has had several health issues all coming at once, and they have displayed real concern and done all that they can to make sure he is being looked after. I am confident in the care we receive. The receptionists are also very helpful and on the very rare occasions in the past when we have raised a concern, it has been dealt with quickly and in a satisfactory manner.
Visited May 2024
Crown Medical Practice has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 29 January 2024
Can't get an appointment for my aging husband and they have used my previous name which has never been registered at the surgery. I've not had the name for over 20 years. Prescriptions in the wrong name and no one has the decency to investigate or inform me how it happened. Useless surgery.
Visited January 2024
Crown Medical Practice has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Sandra Barker - Posted on 06 November 2023
My visit to gp today was excellent, gp was though, professional, friendly and went above and beyond to help with my problem, my condition. I literally could not of asked for any better service Thank you so much
Visited November 2023
Crown Medical Practice has not yet replied.
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Review titled Nurses are worth their weight in gold
Rated 1 star out of 5
by Tracey Butler - Posted on 23 October 2023
Saw out of hours GP a week an a half ago when I realised self medicating was not making me better. Poor service, bad communication and told to take pain relief and fluids, as if I wasn't already. After trying to get appointment today with own GP I saw the ANP nurse and she was an angel. Being a nurse myself, I am capable of taking my own observtions and describing my symptoms effectively. The practice nurse listened to what I had to say which turned into a two way conversation, with her asking lots of questions to get the whole picture. I was examined, my treatment was explained and I finally felt like I might get better. I was so happy at that moment I began to cry. If I didn't have an infection I would have hugged that nurse. Thank you for your time, understanding, compassion and professionalism. If I could give you an award you would truly deserve it.
Visited October 2023
Crown Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
Called after 4pm on a Thursday and was able to get an appointment for the next day. The nurse was kind, compassionate and honest. The appointment was not rushed and I felt listened too. A follow up appointment was booked there and then which has provided a great deal of reassurance.
Visited June 2023
Crown Medical Practice has not yet replied.
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Review titled Caring and accommodating
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2023
I had to see the practice nurse for an ear problem . She went over and above to get me the treatment I needed. Very happy with the service at the Crown.
Visited March 2023
Crown Medical Practice has not yet replied.
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Review titled Great Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 30 March 2023
Nurse practitioner I saw last week was very understanding, listened and achieved more in that appointment than I was expecting. Gave me a follow up call as she said she would too! Well done, I hope all staff can follow her lead.
Visited March 2023
Crown Medical Practice has not yet replied.