Cuckfield Medical Centre
Glebe Road, Cuckfield, Haywards Heath, West Sussex, RH17 5BQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled unkind member of staff
Rated 1 star out of 5
by Anonymous - Posted on 07 October 2024
I recently had an appointment where the sonographer, unfortunately, was quite unkind and impatient during my scan. Although I don’t recall her name, she was of South Asian ethnicity. Every time I asked a question, she seemed agitated, which made me feel uneasy and not reassured about the process. As a patient, I believe it’s important to feel supported and informed, especially during medical procedures. And as a registered nurse who has worked for the nhs, I understand the importance of patient care and communication. It was really disappointing to experience this lack of empathy, especially during such an important procedure. Overall, this experience left me feeling quite anxious.
Visited October 2024
Review titled Cuckfield Medical Centre
Replied on 14 October 2024
Thank you for your review. Although this service is delivered out of the premises of Cuckfield Medical Practice, it is not actually a service provided by the practice. Feedback would need to be sent to the community ultrasound team which is managed by Sussex Medical Chambers.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2024
I used the e consult and got a face to face appointment next day. I felt I was listened to and given appropriate advice.
Visited May 2024
Cuckfield Medical Centre has not yet replied.