DE BEAUVOIR SURGERY
30 Hertford Road, London, Greater London, N1 5QTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Taj Karamay - Posted on 03 January 2025
My experience with GP doctor and nurse today is exceptionally good, the doctor is very helpful and the nurse is very skilful too. Highly recommended.
Visited January 2025
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
Thank you for your positive feedback in relation to your latest interaction at the practice. All feedback is shared with the team and I am sure they will be pleased they met your expectations
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Review titled Dismissive & careless
Rated 2 stars out of 5
by Anonymous - Posted on 30 January 2025
I contacted the surgery regarding a medical issue that is affecting my ability to work apart from all the general things like pain, discomfort etc. The GP who gave me a call back advised a water compress (?) even though I stressed that I already had a similar condition which went away only after antibiotic treatment. In response, the doctor said that they “wouldn’t want to start with that” and they would refer me to someone to have a look and diagnose. I received absolutely nothing. No referral, no information, no follow up. No medical advice whatsoever, no otc recommendation, no prescription. My condition is obviously not getting better even with the water compress (thanks?). I don’t know what’s going on.
Visited January 2025
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
We are sorry you have felt the need to provide negative feedback. As a patient at the practice you are aware that we have a full robust patients complaints process which you have chosen not to follow so we are not able to respond fully here as you have posted anonymously and would advise you to contact the practice directly so that your concerns can be managed appropriately
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Review titled Passing private info to third party
Rated 2 stars out of 5
by Antonio - Posted on 12 December 2024
My experience with this surgery was good to start with. Until they passed my private info to third party which explicitly said since the beginning when I signed up "not to g8ve or take any information about me unless I get told reasons and the used of it". Despite my warning beed expressed several times, it was not taken in consideration.
Visited December 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
Unfortunately as you have chosen a public forum we are unable to respond directly to the comments you have made publicly. We can assure you that despite the comments made we have not passed information to a third party.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2024
I was made to feel welcome by the nurse. She explained the smear test process, was kind and helpful, and made me feel comfortable.
Visited December 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
Thank you for such wonderful and positive feedback that we will share with the team. We appreciate you taking the time to provide feedback.
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Review titled Great first esperience at this practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2024
I attended a cervical screening appointment and was very pleased with the experience. I was seen on time, the receptionist was welcoming and the nurse was exceptionally gentle and explained everything clearly.
Visited November 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
It is great to hear that during your screening appointment that the nurse not only met but exceeded your expectations. This will be shared with the nurse involved in your care.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
I had a cervical screening appointment at De Beauvoir Surgery. I was seen promptly, the reception staff were friendly and the nurse was extremely gentle and informative.
Visited October 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
It is wonderful to hear that the nurse was gentle whilst undertaking your screening - we will ensure your feedback is shared with the nurse involved in your care.
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Review titled Great practise & kind nurse
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
The nurse was lovely - a Really calm experience for a cervical smear , put my nerves at ease would recommend.
Visited October 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
Thank you for your positive feedback - this really does make a difference to the team and we will ensure this is fed back to the team. Again thank you for your feedback
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Review titled Unable to book appointment
Rated 3 stars out of 5
by Jeremy Sharp - Posted on 23 October 2024
I phoned the surgery this evening to book an appointment. The advisor told me I must complete a triage questionnaire via the link. I clicked on the link but no option to book an appointment was available. Please advise how I can book a non-urgent appointment. Thank you.
Visited October 2024
Review titled DE BEAUVOIR SURGERY
Replied on 05 February 2025
Thank you for your feedback - We have been running the triage process now for over 18 months and we use this to help manage the volume of enquiries we receive for appointments. Triage helps to assess the level of urgency and all appointments go through this process. We are sorry you have found it frustrating however the majority of our patients do like it as many are spoken to or manage the same day. Once again thank you for your feedback
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Review titled Kind, calm and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
I was seen incredibly promptly and the appointment was comprehensive, efficient without being rushed. Reception staff are always charming.
Visited September 2024
Review titled DE BEAUVOIR SURGERY
Replied on 09 September 2024
Thank you so much for your positive feedback - we appreciate taking the time to provide feedback as we pride ourselves on doing a good job!
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Review titled Very good care
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
I saw a nurse for a cervical screening. She was friendly, clear, efficient and highly professional. I felt safe and respected and in highly capable hands. Thank you
Visited September 2024
Review titled DE BEAUVOIR SURGERY
Replied on 09 September 2024
Thank you for taking the time to review the surgery and your experience. It is great to hear that you had a positive experience and we will share this with the nurse involved in your care.