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Dean Cross Surgery

21 Radford Park Road, Plymstock, Plymouth, Devon, PL9 9DL

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  1. Review titled Doesn't want to see you and provide treatment.

    Rated 2 stars out of 5

    by Anonymous - Posted on 27 October 2022

    I have extensive Psoriasis which also affects my ears. I previously had my ears syringed at Dean Cross Surgery in 2021. When I approached the Surgery to have my ears syringed again - as I was getting very deaf due to the build up of wax and psoriatic skin - I was informed that the Surgery wasn't doing this procedure anymore. I did call the Surgery a few times about this and I was given various excuses about why they weren't doing ear syringing anymore:- The machine was broken and the Surgery couldn't afford to replace it; The NHS has decided that ear syringing could now be harmful - after all these years of having my ears syringed with no ill effects. I was then told that I would have to pay privately to have my ears syringed to cure me of my deafness, which was detrimentally affecting my quality of life. The charge to have my ears syringed and have my hearing restored was £60 (and can be more), which I had difficulty paying from my pension. They also use the same/similar ear syringing equipment as the NHS/GP used. Everyone wants to do as little as possible now, and everything is slowly being privatised.

    Visited August 2022

    Report as unsuitable

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