Debenham Group Practice
20 Low Road, Debenham, Stowmarket, Suffolk, IP14 6QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Helen Hoyle - Posted on 17 July 2024
Practice Nurses are amazing. So caring and thorough and non judgemental. Made me feel cared about. They're lovely. Last week it was at Grundisburgh surgery for a wound review but she also did my blood pressure (high, she sent me home with a monitor for the week) and also routine bloods and today was for an asthma review at Debenham surgery and again she couldn't have been more kind and meticulousl and caring. I feel like I can ask them things that I might not ask a doctor
Visited July 2024
Debenham Group Practice has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
As fit 70 year old I recently suffered breathing difficulties, for the first time ever. I left a message with 'Ask my GP', but phoned after a couple of hours as the situation was getting worse. I was seen by a Doctor straight away, checked over and sent straight to hospital where I was admitted immediately. Thank you to Debenham Surgery, who have always been there when we needed them. Without their prompt response I might not be here to write this now.
Visited January 2024
Review titled Debenham Group Practice
Replied on 05 March 2024
Dear Patient, thank you so much for your review. This has been passed onto all of the staff at the surgery who are very grateful and appreciative of your heartfelt words. I am so pleased to hear that you are feeling better now. Thank you. Kind regards from the Management Team.
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Review titled Text sent , very poor communication
Rated 1 star out of 5
by Maureen - Posted on 01 November 2023
Dreadful text send about annual review, blood sample and urine sample. Test was received as without full information. Text demanded urine sample even though I was only ask the day before. Was told it was part of my annual review, nobody told me I was to have an annual review. Normally with an annual review , could ask how are you! I was informed until I have a urine sample I wouldn’t get my medication my medication only need a blood sample, as have an under active thyroid. What a mess, some better coordination between the services and better understanding of individual circumstances would seem more appropriate. . Patients aren’t just numbers. Regards
Visited October 2023
Debenham Group Practice has not yet replied.
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Review titled Swift response
Rated 5 stars out of 5
by Trish - Posted on 07 December 2022
I am asthmatic and suffering from a nasty chest from a cold so wanted to be checked out. I was not keen to use the online system but the receptionist said I should try it. I put the online request through in the morning, had a call before lunch and was seen 10 minutes later. The nurse was very reassuring and confirmed no need for antibiotics but to get back in touch if I was worried about my health. Excellent all round. Thank you.
Visited December 2022
Review titled Debenham Group Practice
Replied on 08 December 2022
Dear Trish, Thank you for taking the time to provide such positive feedback. We hope you get well soon.