Dedworth Medical Centre
80 Vale Road, Windsor, Berkshire, SL4 5JLContact details and opening times
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Reviews
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Review titled Not Happy about the service at all
Rated 1 star out of 5
by Mother - Posted on 24 June 2024
Unfortunately my recent experience has been extremely negative with this practice. My 12 years old daughter has been referred to have an Holter fitted. This referral was sent a month ago by the gp; however, the first one was rejected and nobody noticed that until i called back the practice and inquiry about it. Then a second referral has been sent and again it is following the same path of the first one...This was the second time and the practise has not done anything to solve the problem. They again sent the referral to cardiologist and asked me again to call them through the booking line. I have called them last time and this time and they have pinged ponged me between cardiologist and pediatric department and nobody knows who is dealing with it. Having had exactly the same issue 3 weeks ago i expect the practise to support more to solve the problem to avoid being into this endless loop. This is highly frustrating and they keep mentioning the same things over and over. I really hope they manage to step up and get things sorted as not knowing where to send the referral and how to deal with it is extremely worrying.
Visited May 2024
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